
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,100.00 - $71,800.00
Benefits
competitive salary
Profit sharing
meal discounts
health benefits
401(k) plan with Company Match
Paid vacation
development opportunities
Job Description
Flynn Group, established in 1999 by Greg Flynn, is a renowned and diversified restaurant operator in the franchising industry, managing some of the most iconic and world-class brands such as Panera Bread, Applebee's, Arby's, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. With a strong foundation built on core values like Caring Genuinely for People, Playing like a Champion, and Winning as One, Flynn Group has grown to become the largest franchise operator worldwide. Flynn Panera, the Panera Bread franchise arm of Flynn Group, entered the Panera system in 2015 with the acquisition of 47 cafes and has since expanded rapidly to become the second largest Panera franchisee globally. This growth is driven by their decentralized business model, where each geographic region is managed by a Market Leader, supported by Area Directors who oversee multiple cafes and General Managers who run day-to-day operations in individual cafes. The leadership team has amassed over 190 years of restaurant industry experience, with a combined 60 years within Flynn Group alone.
As a General Manager at Flynn Panera, you will be joining a vibrant and rapidly growing food service team dedicated to offering delicious and health-conscious food options. The role is pivotal in maintaining the outstanding service and operational standards that Panera is celebrated for. This position involves supervising up to 60 staff members and embracing a leadership role that combines passion, effective coaching, and operational management. General Managers serve as the chief managers responsible for the overall functioning of their cafes, ensuring high standards of service, food quality, safety, and cleanliness are met consistently.
This role is not only about managing daily cafe operations but also about fostering a positive work environment that aligns with Flynn Panera's culture and values. You will have opportunities to impact business growth by promoting customer satisfaction, optimizing staffing, controlling costs, and driving profitability. Flynn Panera emphasizes employee development and offers continuous training, support, and advancement potential, making this a great career pathway for driven restaurant professionals. With a detailed focus on guest experience, team leadership, and operational excellence, the General Manager role at Flynn Panera welcomes those who are passionate about exceptional food service and desire to contribute meaningfully to their local communities across the country.
As a General Manager at Flynn Panera, you will be joining a vibrant and rapidly growing food service team dedicated to offering delicious and health-conscious food options. The role is pivotal in maintaining the outstanding service and operational standards that Panera is celebrated for. This position involves supervising up to 60 staff members and embracing a leadership role that combines passion, effective coaching, and operational management. General Managers serve as the chief managers responsible for the overall functioning of their cafes, ensuring high standards of service, food quality, safety, and cleanliness are met consistently.
This role is not only about managing daily cafe operations but also about fostering a positive work environment that aligns with Flynn Panera's culture and values. You will have opportunities to impact business growth by promoting customer satisfaction, optimizing staffing, controlling costs, and driving profitability. Flynn Panera emphasizes employee development and offers continuous training, support, and advancement potential, making this a great career pathway for driven restaurant professionals. With a detailed focus on guest experience, team leadership, and operational excellence, the General Manager role at Flynn Panera welcomes those who are passionate about exceptional food service and desire to contribute meaningfully to their local communities across the country.
Job Requirements
- Ability to work independently and as part of a team
- At least 3 years restaurant management experience
- Excellent communication and interpersonal skills
- Degree or equivalent experience in Hospitality or Hotel/Restaurant Management preferred
- Serve Safe Food Certification a plus
- Must have the 'Run it Like you Own It' mentality
- Ability to stand and be mobile for up to 10 hours
- Ability to safely bend, reach, carry, stoop, and lift up to 50 lbs
Job Qualifications
- At least 3 years restaurant management experience
- Excellent communication, interpersonal and customer service skills
- Ability to work independently and as part of a team
- Degree or equivalent experience in Hospitality or Hotel/Restaurant Management preferred
- Serve Safe Food Certification a plus
- Strong leadership and organizational skills
- Proven ability to manage and develop staff
- Hands-on approach and problem-solving skills
Job Duties
- Provide outstanding leadership to your team
- Inspire, coach, and counsel employees
- Create a profitable environment and deliver exceptional customer experience
- Maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management
- Supervise and direct overall activities of employees on a shift-by-shift basis
- Handle guest complaints promptly and ensure guest contact through table visits
- Maintain inventory levels and adjust par levels
- Ensure product preparation and presentation meet company standards
- Oversee scheduling employees to meet sales demands
- Maintain safety and security programs
- Promote restaurant cleanliness and sanitation
- Perform routine maintenance and report repairs
- Communicate with management team daily
- Recruit and train management candidates
- Develop employees through feedback and performance reviews
- Manage staffing levels and partner with Human Resources
- Control costs by managing profit and loss statement
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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