General Manager

Dave & Buster's Inc. and Main Event Entertainment represent two dynamic brands merged under one roof, creating a premier entertainment and dining destination across the United States. With a strong presence in the hospitality and entertainment industry, the company focuses on delivering memorable guest experiences through a vibrant mix of food, drinks, games, and entertainment. Known for its Culture of FUN, the establishment fosters a lively and positive environment not only for its guests but also for its team members. The business model blends the excitement of arcade gameplay with high-quality food and beverage offerings, making it an attractive place for families, friends, and corporate events. Dave & Buster's alongside Main Event Entertainment continues to expand, driven by innovative practices in customer service and operational excellence.

The General Manager role is a critical leadership position responsible for overseeing all aspects of the business operations to ensure continued growth and profitability. This role demands a proactive leader who inspires accountability among teams while maintaining the company’s culture centered around fun and guest engagement. The General Manager will supervise and guide management teams to meet financial goals, uphold operational standards, and implement strategic initiatives successfully. Acting as the primary figure ensuring excellent guest experience, the General Manager balances multiple priorities including staffing, financial management, regulatory compliance, and customer relations.

An ideal candidate for this position has a proven track record in restaurant or hospitality management with a solid understanding of budget management, cost control, and profitability analysis. They are expected to handle high-volume operations efficiently, demonstrated by their ability to manage 100K daily customer flow and extensive physical stamina. Furthermore, excellent communication skills and a deep knowledge of health and safety regulations are essential to ensure smooth management and an inspiring workplace. This position offers a competitive salary range of $91,348 to $107,468, reflecting the high level of responsibility and expertise required. The role is perfect for an ambitious professional eager to lead a large team within a fun, fast-paced environment and grow their career within a well-known entertainment company.