General Manager

InTown Suites is a leading lodging company known for providing affordable extended stay accommodations. As a hospitality brand, InTown Suites is committed to offering guests a safe, clean, and friendly environment in a convenient location. Situated at 12485 Gulf Freeway, Houston, Texas 77034, this property is part of a well-established network of extended stay hotels that prioritize customer satisfaction and quality service. The company strives to create a workplace where employees are passionate about their roles and dedicated to customer-focused service. This dedication fosters a team-oriented environment founded on integrity and commitment to excellence. Working at InTown Suites means being part of a community where people truly believe in what they do, emphasizing teamwork and shared goals.

The General Manager position at InTown Suites in Houston involves overseeing the day-to-day operations of the property with a strong focus on financial management, physical maintenance, and ensuring a positive work atmosphere. This role is pivotal in managing a clean and safe environment for both guests and employees, while upholding corporate standards and operational procedures. The General Manager is responsible for driving financial performance through budgeting, cost control, and revenue management, as well as maintaining high levels of guest satisfaction and service quality. Salesmanship skills and a thorough understanding of the competitive market landscape are essential for success in this role. The position requires strong leadership abilities to recruit, train, and support staff effectively, ensuring the office and front desk operations run smoothly. This includes managing guest check-ins and check-outs, bookkeeping, payroll, and handling guest concerns promptly.

Additional responsibilities include identifying maintenance needs and safety issues, overseeing capital expenditure projects, and ensuring compliance with all regulations. The ideal candidate must exhibit the flexibility and problem-solving skills needed to manage multiple activities in a dynamic and often stressful hospitality environment. This role offers career advancement opportunities within the company and includes valuable benefits such as health, dental, vision, life and disability insurance, a 401k plan with company match, three weeks of paid time off, Sundays off, weekly payroll, and easy-to-follow training programs with ongoing team support. The position demands physical stamina to work long hours, including standing for extended periods and occasional lifting, and requires effective communication skills to interact with guests, vendors, and staff. Overall, this role is designed for a motivated, experienced individual passionate about hospitality management and committed to maintaining high operational standards.