Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. is a leading fast-casual restaurant chain committed to cultivating a better world by providing responsibly sourced, classically cooked, real food made from wholesome ingredients without artificial colors, flavors, or preservatives. Founded with a mission to change the face of fast food, Chipotle combines speed and quality to create a unique dining experience that stands out from traditional quick-service restaurants. With locations across the United States, Canada, the United Kingdom, France, and Germany, Chipotle is recognized as a pioneer in the food industry, owning and operating all its restaurants in North America and Europe, which allows it to maintain strict standards for quality and customer satisfaction. The company is passionate about sustainability, technological innovation, and fostering a diverse and inclusive work environment where employees can thrive and grow.

The role of General Manager at Chipotle offers a dynamic and rewarding opportunity for leaders who are dedicated to growing alongside a fast-expanding brand. With new restaurants opening almost every day, Chipotle is seeking passionate managers who are excited to build teams, develop talent, and drive operational excellence. General Managers lead from the front, overseeing the full lifecycle of employees by hiring, training, and developing team members from crew to shift leaders and apprentices. They are responsible for fostering a positive culture centered on hospitality and guest obsession, ensuring that every customer receives an exceptional and accurate experience quickly. Financial management is also a key aspect of the role, including managing Profit and Loss (P&L), sales forecasting, and recruitment to meet and exceed business goals.

This role requires hands-on leadership and a collaborative approach, working across all shifts including lunch, dinner, and weekends. General Managers are accountable for the restaurant’s cleanliness, food safety, and operational compliance, ensuring a guest-ready environment at all times. With a creative mindset, managers are encouraged to engage with their local communities through marketing initiatives such as fundraisers and events that drive sales and foster customer loyalty.

In return for their dedication, General Managers receive comprehensive benefits including medical, dental, and vision insurance, a competitive retirement savings plan, quarterly bonus programs, and opportunities for people development bonuses. Tuition assistance is available for eligible participants, supporting career growth within Chipotle’s rapidly growing organization. Paid time off and holiday closures add to the work-life balance, making this an exciting position for culinary and hospitality professionals eager to take the next step in their careers while contributing to a company with a meaningful mission.

Job Requirements

  • Previous restaurant management experience required
  • Ability to stand and walk around the restaurant for 10 hours a day
  • Ability to lift 50lbs/25kgs
  • Ability to work lunch, dinner, and weekend shifts
  • Strong communication skills
  • Ability to uphold food safety and operational standards
  • Commitment to guest service excellence

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • Genuine enthusiasm for people development and leading others
  • A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and apprentices, utilizing Chipotle's training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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