General Manager

Prosper, TX, USA|

Job Overview

Employment Type

Full-time

Benefits

competitive salary

performance bonuses

PPO Medical

PPO Dental

Vision Insurance

Paid Time Off

employee meal program

Career advancement opportunities

Job Description

Jimmy John's is a rapidly growing fast-food franchise specializing in fresh, high-quality sandwiches made daily with all-natural meats, fresh veggies, and house-made ingredients. Since 1983, the company has been committed to delivering an authentic and delicious food experience that goes beyond typical fast food. The fresh-baked bread is made on-site with a clear view for customers, and every sandwich is prepared with care and commitment to freshness. As a franchisee, Jimmy John's focuses not only on food quality but also on creating a welcoming culture that values its employees and customers alike. They offer competitive wages, comprehensive benefits, opportunities for growth, and a fun work environment that embraces a unique, lively spirit reflected in their "freaky F.A.S.S.T." approach to service and team management.

The General Manager role is a critical leadership position within the Jimmy John’s franchise, responsible for overseeing all aspects of restaurant operations. The General Manager leads a team of assistant managers and staff, ensuring every customer receives fast, efficient, and world-class service while maintaining top-notch food quality and restaurant cleanliness. This role demands strong leadership, organizational, and problem-solving skills to manage day-to-day restaurant functions including staffing, training, customer service, inventory control, and financial management. General Managers at Jimmy John’s are empowered to create a positive team culture, drive sales goals, and maintain operational excellence. The position involves managing between 3 to 15 employees depending on location and requires hands-on involvement in both administrative tasks and floor operations to ensure smooth efficiency during peak periods.

Jimmy John’s offers General Managers competitive salaries based on experience, alongside performance-based bonuses tied to store metrics. Benefits include PPO medical, dental, and vision coverage, paid time off, employee meal programs, and clear paths for career advancement toward Area Manager or Director of Operations positions. The company also emphasizes ongoing leadership development through mentorship and support programs to foster staff pride, ownership, and skills enhancement. Candidates for this role must be at least 18 years old, possess reliable transportation, and demonstrate the physical stamina to handle 50-80 hours per week, including overtime, holidays, weekends, and flexible shifts as business needs dictate. Overall, this position provides a rewarding opportunity for motivated individuals seeking to advance in the fast-food management industry within a vibrant, growth-oriented company

Job Requirements

Must be at least 18 years of age
Have reliable transportation
Willing to work overtime, holidays, weekends, and days off as business dictates
Must have the physical stamina to work 50-80 hours per week
Ability to stand, walk, sit, use hands, reach with hands and arms
Ability to talk, listen, see with close, distance, peripheral, and depth vision
Occasionally required to climb, balance, stoop, kneel, crouch or crawl
Ability to perform basic math including addition, subtraction, and understanding of fractions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Willingness to lead a team and manage multiple operational tasks concurrently

Job Qualifications

High school diploma or equivalent
Prior management experience in a fast food or restaurant environment preferred
Strong leadership and team development skills
Excellent customer service and communication abilities
Ability to manage multiple tasks and work in a fast-paced environment
Basic math skills including addition, subtraction, and understanding of basic fractions
Ability to use point of sale systems and inventory management software
Strong problem-solving and decision-making skills
Physical ability to perform job duties including lifting up to 50 pounds
Commitment to maintaining high standards of cleanliness and food safety

Job Duties

Manages a staff of Assistant Managers and approximately 3-15 employees depending on location
Assigns, oversees, and evaluates work for compliance
Manage hiring, training, evaluating, discipline, and termination of employees
Provides on the job training and coaching for new employees
Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft
Assists in the supervision, preparation, sales, and service of food
Forecasts food items by estimating what amount of each food item will be consumed per shift
Supervises food preparation and service operations while on duty
Assists team members during rush periods to ensure restaurant efficiency
Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy
Ensures that every customer receives world-class customer service
Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products
Executes systems and procedures with 100% integrity and completeness
Completes daily, weekly, and periodic paperwork with accuracy
Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules
Conducts weekly manager meetings
Audits systems and procedures as well as end of shift paperwork
Completes preventative maintenance and upkeep on store equipment and supplies
Responsible for 100% of the cash drawers during the shift
Manages deposits and changes orders per Deposit Operating Procedure
Performs other related duties as required