General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $60,000.00
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Benefits

401k
Medical insurance
Dental Insurance
Vision Insurance
Reduced cost employee meal
Paid sick leave
Paid vacation
bonus program

Job Description

Abby's Restaurant is a well-established dining establishment known for its commitment to quality food, exceptional customer service, and a welcoming atmosphere. As a part of the hospitality and restaurant industry, Abby's Restaurant strives to create memorable dining experiences by maintaining high standards in food preparation, sanitation, and customer interaction. The restaurant takes pride in offering a pleasant environment for its guests, combining excellent cuisine with attentive service to enhance the overall dining experience. Abby's Restaurant focuses on continuous improvement, staff training, and customer satisfaction, ensuring that every visit meets the expectations of quality and hospitality. With a strong emphasis on teamwork and operational excellence, the restaurant has positioned itself as a favored destination for patrons seeking consistent quality and friendly service.

The role of the General Manager at Abby's Restaurant is pivotal to the successful operation of the restaurant. This full-time position entails managing and directing all daily operations to ensure that every aspect, from food quality to customer service, aligns with the restaurant's high standards. The General Manager is responsible for achieving sales and profit goals by overseeing staffing levels, maintaining sanitation standards, and applying customer satisfaction programs diligently. This leadership role involves actively engaging with customers during peak hours to monitor service quality, resolving complaints personally, and ensuring that the restaurant environment is clean and inviting. Additionally, the General Manager is charged with enforcing food safety protocols, inspecting food and beverage production areas, and managing the presentation and preparation of all menu items. Leadership responsibilities extend to training subordinate managers, conducting performance reviews, handling personnel matters, and fostering a positive work environment to minimize staff turnover. The position demands a proactive approach to operations, focusing on efficiency, quality control, and team development to maintain Abby's Restaurant's reputation as a top dining choice. Successful candidates must undergo a background check and drug screening, reflecting the restaurant's commitment to safety and integrity. Overall, the General Manager role at Abby's Restaurant is a comprehensive leadership position that ensures operational excellence and customer satisfaction in a dynamic restaurant setting.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management
  • Ability to work flexible hours including weekends and holidays
  • Strong communication skills
  • Proficiency in monitoring sales and staffing
  • Commitment to maintaining food safety and quality standards
  • Successful completion of background check and drug screen

Job Qualifications

  • Proven experience in restaurant management
  • Strong leadership and interpersonal skills
  • Knowledge of food safety and sanitation standards
  • Ability to handle customer complaints effectively
  • Experience in staff training and development
  • Excellent organizational and multitasking abilities
  • Background check and drug screen clearance

Job Duties

  • Manage and direct daily restaurant operations
  • Monitor sales volumes and adjust staffing levels
  • Resolve customer complaints personally
  • Maintain quality standards for food, sanitation, and customer service
  • Conduct regular inspections of food and beverage production areas
  • Coordinate and lead training for subordinate managers
  • Administer personnel matters including performance reviews and disciplinary actions

Job Criteria

Experience

Mid Level (3-7 years)


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