Job Overview
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
Bonuses
Employee assistance program
Wellness Program
Professional Development
Technology Reimbursements
Job Description
Le Meridien Houston is an esteemed luxury hotel located in the vibrant city of Houston, Texas, renowned for its sophisticated ambiance, exceptional service, and distinctive style. As part of the Marriott International family, Le Meridien Houston embodies the brand's commitment to offering a culturally rich and cosmopolitan experience to guests from around the world. With elegant guest rooms, state-of-the-art meeting spaces, fine dining options, and convenient access to Houston's key attractions, the hotel appeals to both business and leisure travelers seeking comfort, convenience, and exceptional hospitality.
The General Manager role at Le Meridien Houston is a prestigious and influential position, providing a unique opportunity to lead a diverse and dynamic team in delivering outstanding guest experiences and operational excellence. As the senior leader of the property, the General Manager is responsible for overseeing all aspects of hotel operations including front office, housekeeping, maintenance, guest services, and food and beverage. This leadership role demands strategic thinking to drive profitability, enhance operational efficiency, and uphold the highest standards of guest satisfaction.
The successful candidate will possess a visionary mindset paired with strong leadership capabilities to inspire and mentor team members across various departments, fostering a culture of collaboration, innovation, and accountability. A key focus will be on setting clear expectations and guiding the teams to achieve exceptional performance. The General Manager will develop and execute financial strategies aimed at maximizing revenue, controlling costs, and achieving budgetary goals while ensuring that operational practices align with company policies and quality standards.
In addition to financial stewardship and operational oversight, the General Manager is expected to take an active role in enriching the overall guest experience by implementing service standards that are both personalized and responsive to guest needs and preferences. Continual efforts will be made to exceed guest expectations, resolve any service issues promptly, and seek innovative ways to enhance guest interactions.
Employee development is also a vital component of the role, requiring the fostering of a learning environment where professional growth and career advancement within the organization are encouraged. The candidate will be instrumental in promoting continuous education and development programs, helping employees to enhance their skills and competencies.
This role offers a clear career progression path through positions such as Area General Manager, Regional Director of Operations, and Vice President of Operations, making it an excellent opportunity for career advancement within the hospitality industry. Le Meridien Houston offers a competitive benefits package and the support necessary for success in this key leadership role.
The General Manager role at Le Meridien Houston is a prestigious and influential position, providing a unique opportunity to lead a diverse and dynamic team in delivering outstanding guest experiences and operational excellence. As the senior leader of the property, the General Manager is responsible for overseeing all aspects of hotel operations including front office, housekeeping, maintenance, guest services, and food and beverage. This leadership role demands strategic thinking to drive profitability, enhance operational efficiency, and uphold the highest standards of guest satisfaction.
The successful candidate will possess a visionary mindset paired with strong leadership capabilities to inspire and mentor team members across various departments, fostering a culture of collaboration, innovation, and accountability. A key focus will be on setting clear expectations and guiding the teams to achieve exceptional performance. The General Manager will develop and execute financial strategies aimed at maximizing revenue, controlling costs, and achieving budgetary goals while ensuring that operational practices align with company policies and quality standards.
In addition to financial stewardship and operational oversight, the General Manager is expected to take an active role in enriching the overall guest experience by implementing service standards that are both personalized and responsive to guest needs and preferences. Continual efforts will be made to exceed guest expectations, resolve any service issues promptly, and seek innovative ways to enhance guest interactions.
Employee development is also a vital component of the role, requiring the fostering of a learning environment where professional growth and career advancement within the organization are encouraged. The candidate will be instrumental in promoting continuous education and development programs, helping employees to enhance their skills and competencies.
This role offers a clear career progression path through positions such as Area General Manager, Regional Director of Operations, and Vice President of Operations, making it an excellent opportunity for career advancement within the hospitality industry. Le Meridien Houston offers a competitive benefits package and the support necessary for success in this key leadership role.
Job Requirements
- Associate or bachelor’s degree in business hospitality or a related field
- Previous hotel management experience
- Strong leadership and communication skills
- Ability to manage multiple departments and operational functions
- Proven track record of driving financial performance and guest satisfaction
- Knowledge of hospitality industry standards and best practices
- Willingness to travel occasionally
Job Qualifications
- Associate or bachelor’s degree in business hospitality or a related field
- Previous hotel management experience required
Job Duties
- Lead inspire and mentor a diverse team cultivating a culture of collaboration innovation and accountability
- Set clear expectations and provide the guidance necessary to achieve exceptional performance
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards personalized experiences and swift resolution of any issues
- Continuously seek opportunities to enhance guest interactions and exceed expectations
- Develop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals
- Monitor financial performance through regular analysis and implement corrective actions as needed
- Maintain a seamless and efficient operation by overseeing all aspects of the hotel including front office housekeeping and maintenance
- Implement best practices to uphold quality and safety standards
- Foster a culture of continuous learning and professional development empowering team members to excel in their roles and advance within the organization
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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