General Manager

Athens, GA, USA|

Job Overview

Compensation

Salary

Range $60,000.00 - $75,000.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Life insurance

401(k) employer match

Paid Time Off

Paid holidays

Free Meals

Employee Referral Program

Opportunities to Advance

bonus potential

Job Description

Zaxbys is a dynamic and rapidly expanding restaurant chain known for delivering not just great food but also memorable experiences to its guests. Founded with a commitment to quality and community, Zaxbys has grown to become a beloved destination where people come together to enjoy delicious meals in a fun and welcoming atmosphere. The company prides itself on being more than just a place to eat; it’s a vibrant community space where friends and families can relax, celebrate, and connect over tasty food and exceptional service. As a thriving business in the casual dining sector, Zaxbys offers a unique blend of delicious Southern-inspired cuisine and a culture that values its employees as much as its customers.

Zaxbys is currently seeking motivated individuals to join its team as General Managers. This full-time role offers a competitive salary ranging from $60,000 to $75,000 per year, along with attractive benefits and opportunities for professional growth. The General Manager position is pivotal to the success of each Zaxbys location as it involves leading a team, ensuring operational excellence, and driving both sales and customer satisfaction. As a General Manager, you will be responsible for fostering a positive work environment where team members feel supported, motivated, and committed to delivering outstanding guest experiences. Your leadership will directly influence the restaurant’s culture and success.

Your daily responsibilities will include managing restaurant operations with a sharp focus on staffing, team development, sales growth, and cost control. You will develop and implement action plans aligned with the company’s goals, oversee training and mentoring of team members, and monitor operational compliance to maintain high standards of food safety and service quality. Exceptional organizational skills and leadership qualities are essential to manage schedules effectively, drive profitability, and create a culture of excellence and accountability. This role demands strong communication skills to build relationships with your team and the local community, enhancing brand reputation and customer loyalty. At Zaxbys, we understand that our General Managers are not only leaders but also role models who set the tone for the entire team and contribute to a collaborative and rewarding workplace. If you are passionate about leadership in a fast-paced restaurant environment and eager to grow with a reputable company, this is a great opportunity to advance your career with Zaxbys.

Job Requirements

Sit, stand, and walk continuously
occasionally stoop, bend, crouch, or climb including the use of ladders
frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
continuous use of hands and wrists for grasping and fine manipulation
communicate proficiently through speech, reading, and writing
maintain effective audio-visual discrimination and perception
work in environments with hot and cold temperature variations and exposure to food allergens
operate and work safely with restaurant equipment including knives, fryers, and potentially hazardous equipment

Job Qualifications

Must be 21 years of age or older
must have a valid driver's license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 48 hours per week
ability to work flexible schedules including days, nights, weekends, and holidays
successful completion of background check and motor vehicle report
leadership qualities and organizational skills
ability to interact cooperatively with others
high school diploma or equivalent required, some college preferred
3-5 years of management experience required
restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
obtain Food Safety Certification and Manager Certification
ensure that the restaurant delivers great experiences to guests
maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
provide ongoing mentoring, coaching, and development to team members while holding them accountable for performance
create effective work schedules to drive sales and control labor costs
plan and delegate shift assignments, communicate expectations, and make adjustments as needed
uphold service, product quality, and cleanliness standards consistently
create and maintain a positive culture and healthy team morale by providing leadership and being a role model
manage profitability by driving sales, controlling costs, and ensuring operational standards are upheld
build community relationships to increase sales and enhance customer service
control costs and losses by maintaining operational standards and ensuring compliance with policies and procedures
complete performance reviews for crew members and assist with manager reviews
maintain compliance with all legal and company regulations
utilize management tools and keep accurate records
review performance metrics daily and develop action plans to improve operations
handle guest and team complaints or concerns in a timely and respectful manner
ensure team safety by enforcing all safety guidelines
escalate concerns to supervisors when appropriate
perform other duties necessary to ensure restaurant operations function properly