Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $51,000.00 - $70,500.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
People development bonuses
Tuition Assistance
career growth
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned fast-casual restaurant chain dedicated to serving responsibly sourced, classically cooked, real food with wholesome ingredients. Recognized for its commitment to food without artificial colors, flavors, or preservatives, Chipotle has established itself as an industry leader and innovator. Operating in the United States, Canada, the United Kingdom, France, and Germany, Chipotle is unique among large restaurant companies in that it owns and operates all its restaurants across North America and Europe. The company is deeply committed to cultivating a better world by not only providing a great guest experience but also leading initiatives to make food more accessible and sustainable. Chipotle embraces technology, digital innovation, and sustainable business practices to enhance customer experience and operational efficiency.

The role of General Manager at Chipotle offers a fast-paced and dynamic career opportunity for leaders passionate about growing businesses and developing teams. As Chipotle continues to expand rapidly by opening nearly a restaurant every day, General Managers play a pivotal role in this growth. They lead from the front by hiring and developing outstanding team members, building a winning culture, and ensuring operational excellence. In this position, you'll be responsible for overseeing the complete employee lifecycle, from recruitment and hiring to people processes and performance management. Using Chipotle’s specialized training tools, you'll develop crew members, shift leaders, and apprentices to ensure they meet the company's high standards. Your daily responsibilities include managing sales forecasting, profit and loss control, scheduling, and creating business plans that drive restaurant success. You will uphold food safety and compliance standards while ensuring a clean, guest-ready dining environment. This role requires working across various shifts, including lunch, dinner, and weekends, providing leadership whenever the restaurant is open.

The General Manager must be guest-obsessed, prioritizing excellence and hospitality by ensuring speed of service and accuracy to deliver a positive guest experience. Strong leadership and operational skills are essential to meet the restaurant's financial goals and to manage all aspects of restaurant operations effectively. This role also offers opportunities for career growth, bonuses, tuition assistance, paid time off, and comprehensive benefits including medical, dental, and vision insurance. The physical demands are significant and include standing and walking for long hours, lifting up to 50 pounds, working in varied temperatures, and interacting closely with both staff and customers. If you have a passion for hospitality, a creative approach to marketing and community engagement, and previous restaurant management experience, you will thrive in this position. The base pay range is estimated at $51,000 to $70,500 annually, with eligibility for quarterly cash bonuses and other rewarding benefits. Join Chipotle and be a part of a team committed to cultivating a better world and redefining what fast food can be.

Job Requirements

  • Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Ability to stand and walk for 10 hours a day
  • Ability to lift 50lbs/25kgs
  • Ability to work varied temperatures
  • Strong communication skills
  • Availability to work lunch, dinner, and weekend shifts

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • Genuine enthusiasm for people development and leading others
  • A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing, etc.)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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