General Manager

Steak 'n Shake is a prominent and rapidly expanding quick-service restaurant (QSR) chain in America, known for its commitment to providing guests with high-quality meals made from real food and real ingredients at great value prices. The company is dedicated to modernizing its operations while raising the bar on hospitality, focusing on delivering an unparalleled dining experience. As the fastest-growing QSR in the nation, Steak 'n Shake is pursuing an ambitious expansion strategy aimed at increasing its footprint across the country. This growth is matched by a strong brand promise of real food, real ingredients, and real value, reflecting both quality and affordability.

At the heart of Steak 'n Shake's success is its dedication to cultivating a healthy, supportive work environment that empowers its employees to grow both personally and professionally. The company emphasizes the importance of leadership that engages with teams on the floor, emphasizing hands-on management over desk-bound oversight. Steak 'n Shake believes in treating employees and guests with respect and hospitality, fostering a culture defined by the golden rule: treating others the way we want to be treated. This core value positions the company as an employer that not only demands excellence but also champions the development and well-being of its workforce.

The role being offered is for a General Manager - a full-time position that goes beyond traditional management responsibilities. It represents a genuine partnership opportunity, where successful General Managers are invited to transition into franchise ownership. This means significant career advancement, including the chance to own and operate your own Steak 'n Shake restaurant through the Franchisee Partner Program. The salaried position offers compensation up to $80,000 with a clear path to ownership, making it an attractive prospect for driven individuals who want to build a lasting business legacy while leading a high-performing team.

As a General Manager at Steak 'n Shake, the focus is on leadership from the front lines—whether on the grill, at the drive-through, or in the dining room. The General Manager leads by example, personally engaging in daily operations, building training programs, and holding their team accountable. They uphold the brand's high standards for food safety and hospitality rigorously and use operational data such as speed of service, guest satisfaction scores, and cost targets to drive continuous improvement. Successful General Managers are known for their proactive approach, ensuring that problems are met with solutions and opportunities are seized for growth.

This role is ideal for individuals with at least three years of experience as a General Manager in a QSR or fast-casual environment, who possess a strong grasp of profit and loss management, including food costs, labor percentage, and sales trends. The candidate should exhibit a hands-on leadership style, be comfortable working in all areas of the restaurant, and consistently demonstrate an ownership mentality where every decision matters because it impacts their future business. Steak 'n Shake seeks managers who are stable and reliable team builders rather than transient workers, emphasizing long-term growth and leadership development.

Steak 'n Shake not only offers a competitive wage but also a comprehensive benefits package designed to support employees and their families now and into the future. Benefits include medical, dental, vision coverage, life and disability insurance, and retirement plans with employer matching. Additional perks such as meal discounts, paid training, and access to employee assistance programs emphasize the company’s commitment to its people. Overall, this role presents a unique opportunity to join a thriving company at an exciting phase of growth, with the potential to become a store owner and influential business leader within the brand.