General Manager

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $140,000.00 - $160,000.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k plan

Life insurance

Paid Time Off

Paid holidays

Job Description

Olympia Hospitality and The Sophy Hotel stand as pillars in the hospitality industry, renowned for cultivating a workforce that goes beyond mere employment to form a community deeply committed to making a substantive difference each day. These establishments prioritize fostering an environment that is not only fun and supportive but also one where continuous personal and professional growth is both expected and celebrated. Grounded in core company values such as continuous improvement, accountability, genuine concern for others, and unwavering trust, they have crafted a culture rich in collaboration and integrity, inviting passionate and driven individuals to thrive within their ranks.

The General Manager role at Olympia Hospitality and The Sophy Hotel is a pivotal leadership position dedicated to maximizing the hotel's value through strategic revenue growth, effective expense management, exemplary guest service, and the optimal utilization of human resources. This role demands a comprehensive oversight of all hotel operations, ensuring they consistently align with the esteemed values and high operational standards that define Olympia Hotel Management. The successful candidate will possess a dynamic skill set, including exceptional communication, problem-solving skills, and the ability to lead by example while maintaining composure under pressure.

Offering a competitive pay range of $140,000 to $160,000 annually, supplemented by a quarterly bonus plan, the General Manager will benefit from working with a team that prioritizes well-being through extensive health coverage, retirement plans, and supportive programs aimed at fostering both personal and professional growth. This position highly favors local candidates who are ready to contribute to and grow within a community-oriented hospitality business that values dedication, integrity, and teamwork. If you are someone who thrives in a collaborative environment and is eager to lead a premier hotel property to continued success, this opportunity promises a fulfilling and inspiring career path.

Job Requirements

minimum of 5 years of leadership, management or supervisory experience preferred
college degree or equivalent work experience required
strong leadership ability
excellent customer service skills
effective communication skills
problem-solving and analytical skills
good judgment and discretion
ability to multitask and prioritize
adaptability to changing business needs
ability to maintain composure under pressure
attention to detail
proficiency with computer systems and technology

Job Qualifications

minimum of 5 years of leadership, management or supervisory experience preferred
college degree or equivalent work experience
strong leadership skills including motivation, mentoring, coaching and counseling
excellent customer service delivery
effective collaboration and rapport building
professional verbal and written communication skills
strong problem-solving and analytical skills
ability to handle confidential information with discretion
proficient organizational and time management skills
ability to learn quickly and adapt to changing priorities
maintain composure and manage stress
attention to detail
proficiency in computer technology and hotel related systems
capable of training others

Job Duties

maximize hotel revenue growth
control expenses effectively
ensure excellent guest service
develop and maintain hotel operations consistent with company values and standards
lead by example with effective communication and problem-solving
maintain composure under pressure
manage human resources to optimize performance