Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures
Career growth opportunities

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a well-established leader and innovator in the fast-casual dining industry, committed to cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients. Chipotle differentiates itself by avoiding artificial colors, flavors, or preservatives in its menu offerings, emphasizing quality and sustainability in every meal served. With a strong presence in the United States, Canada, the United Kingdom, France, and Germany, Chipotle uniquely owns and operates all its restaurants in North America and Europe, ensuring consistent standards and brand experience across locations.

Founded on the principle that food served fast does not need to resemble typical fast-food experiences, Chipotle continues to evolve the dining landscape by prioritizing guest satisfaction, employee development, and community engagement. The company fosters an inclusive and respectful work environment, embracing diversity and equity, and providing opportunities for all employees to grow and succeed. Chipotle is also committed to leading the food industry in adopting digital innovations, sustainable business practices, and employing technology to enhance both the guest and employee experience.

The General Manager role at Chipotle offers a dynamic opportunity for experienced leaders passionate about hospitality and business operations. As a General Manager, you will lead from the front, managing every aspect of your restaurant to deliver an outstanding guest experience while cultivating a positive, high-performing team culture. You will be responsible for recruiting and developing talent, overseeing daily operations, managing financial performance including profit and loss, scheduling, sales forecasting, and compliance with food safety and operational standards. This role requires a hands-on leader who is enthusiastic about people development and capable of motivating and coaching crew members, shift leaders, and apprentices using Chipotle’s comprehensive training tools.

The position demands a commitment to guest obsession, ensuring speed of service and accuracy while maintaining a welcoming environment. You will also oversee the restaurant’s readiness, including cleanliness and guest safety, ensuring the food and service quality meets Chipotle's exceptional standards. This role includes working varied shifts that cover lunch, dinner, and weekends, providing hands-on leadership across all hours of operation.

Beyond operational excellence, this leadership role requires creativity and community engagement to drive sales and build local brand loyalty through initiatives like fundraisers and community events. Chipotle supports General Managers with a robust benefits package including medical, dental, and vision insurance, a retirement savings plan, quarterly bonuses, tuition assistance subject to eligibility, paid time off, holiday closures, and numerous career growth opportunities.

Working in a fast-paced kitchen environment entails physical stamina, including standing and walking for extended periods, lifting up to 50 pounds, and adapting to varied temperatures. Strong communication skills and a genuine passion for hospitality are essential. Join Chipotle to cultivate your leadership potential while contributing to a mission-driven company dedicated to making better food accessible to everyone and shaping the future of fast-casual dining.

Job Requirements

  • Previous restaurant management experience
  • Ability to manage scheduling, P&L, food safety, sales forecasting, and recruiting
  • Strong communication and leadership skills
  • Physical ability to stand and walk for 10 hours, lift 50 pounds, and work in fast-paced environments
  • Flexible availability including lunch, dinner, and weekends
  • Passion for hospitality and guest service
  • Willingness to engage in community marketing and sales initiatives

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • Genuine enthusiasm for people development and leading others
  • A creative approach to marketing and driving sales such as fundraisers and community engagement

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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