Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
meal discounts
flexible scheduling
Health Insurance
retirement savings plan

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality menu offerings and commitment to excellent customer service. As one of the top players in the quick-service restaurant industry, Wendy's prides itself on providing customers with great food in a clean, modern, and friendly environment. This company is highly focused on maintaining a vibrant team culture that fosters growth and development, ensuring that every restaurant delivers an exceptional dining experience. Independently owned and operated Wendy's franchise locations offer unique opportunities tailored to local communities while maintaining the core values of the Wendy's brand. These franchisees determine their own compensation, benefits, and career programs, which may vary from company-owned locations, providing added flexibility and varied career paths for employees.

The General Manager role at Wendy's is a pivotal leadership position responsible for driving vision and providing guidance to all Crew Shift Supervisors and Restaurant Managers. The General Manager ensures that every customer's expectations are not just met but exceeded during every visit. Their role is crucial in guaranteeing that the restaurant achieves or surpasses its business objectives every shift, every day. In addition to operational oversight, these managers understand that success involves as much emphasis on people and team development as it does on financial performance. They inspire team members to go above and beyond, maintain the Wendy's quality standards in every item served, and keep the Wendy's spirit alive within the restaurant environment.

A key part of the General Manager’s responsibilities is fostering a customer-oriented, highly productive team. They support the growth and advancement of every team member by developing their skills and career prospects, ensuring that they are well-equipped to contribute to the restaurant's success. This role is ideal for someone who thrives on leadership, values continuous improvement, and enjoys working in a dynamic, fast-paced restaurant environment. Employment is with one of Wendy’s many franchisees, which provides an opportunity to be part of a community-focused business backed by a nationally recognized brand. Compensation and benefits, including competitive pay, meal discounts, flexible scheduling, health insurance, and retirement savings plans, are provided and vary by franchise location. This role offers a meaningful career path for individuals dedicated to excellence in restaurant management and team leadership.

Job Requirements

  • high school diploma or equivalent
  • prior management experience in a fast food or quick service restaurant
  • strong leadership abilities
  • excellent problem-solving skills
  • ability to work flexible hours including nights and weekends
  • effective communication skills
  • ability to work in a fast-paced environment under pressure

Job Qualifications

  • experience in fast food restaurant management
  • strong leadership and people development skills
  • ability to inspire and motivate teams
  • commitment to high-quality food service
  • excellent communication and interpersonal skills
  • knowledge of restaurant operations and business management
  • ability to achieve business goals while prioritizing customer satisfaction

Job Duties

  • provide vision and leadership to crew shift supervisors and restaurant managers
  • ensure each customer’s expectations are exceeded every visit
  • achieve or exceed business objectives every shift every day
  • inspire team members to go above and beyond
  • maintain Wendy’s quality standards for all items served
  • keep the Wendy’s spirit alive in the restaurant
  • develop team members’ skills and help them advance
  • create a team of customer-oriented highly productive employees

Job Criteria

Experience

Mid Level (3-7 years)


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