Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $100,000.00
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Work Schedule

Standard Hours
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Benefits

career growth
learning opportunities
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
vacation
DailyPay
wellness programs
Tuition Reimbursement
exclusive discounts
community service programs

Job Description

North Charleston Residence Inn, located at 5035 International Boulevard in North Charleston, SC, is part of the esteemed Atrium Hospitality family. Atrium Hospitality is recognized nationwide for delivering quality hotel experiences through a combination of strong brand partnerships and a commitment to service excellence. This hotel, like others under the Atrium umbrella, focuses on providing an outstanding guest experience while fostering professional growth among its team members. As a full-time position, the General Manager role here comes with an attractive compensation range of $90,000 to $100,000 per year plus a bonus. Compensation is carefully determined by evaluating experience, skills, qualifications, and the specific nuances of the location. This role presents an excellent opportunity for experienced hospitality leaders who are ready to take charge and drive success in a dynamic hotel environment.

The General Manager at North Charleston Residence Inn holds a pivotal leadership role. They are entrusted with the responsibility of overseeing all hotel operations to ensure the achievement of revenue goals and maintaining superior guest satisfaction. They embody the Atrium SPIRIT values which emphasize Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork. This belief system is essential as it underpins the hotel's commitment to creating an environment where both guests and employees thrive. The role requires collaboration on operational plans, leading associates to meet service standards, and creatively utilizing brand tools for continuous improvement. Additionally, the General Manager must ensure preventive maintenance of the property including mechanical and IT systems, manage loss prevention and risk policies, and actively engage with the team to foster a culture aligned with Atrium's values. This leadership position offers significant opportunity for career growth within Atrium Hospitality, supported by robust learning programs and a culture that values internal promotions. Overall, this role is integral to ensuring the North Charleston Residence Inn remains a preferred choice for travelers while promoting a positive and productive work atmosphere.

Job Requirements

  • 6+ years of experience as a general manager, or 2+ years managing 2 or more hotels
  • experience with a major branded hotel
  • extensive rooms and/or food and beverage experience
  • bachelor's degree in hotel management, business, or related field or equivalent experience
  • proficiency in Microsoft suite, cloud-based applications and hotel property management systems
  • willingness to relocate

Job Qualifications

  • 6+ years of experience as a General Manager, or 2+ years as General Manager over 2 or more hotels
  • previous experience as a General Manager with a major branded hotel
  • extensive rooms and/or F&B experience to manage all aspects of hotel operations
  • bachelor's degree in hotel management, business, or related field, or equivalent experience
  • proficiency in Microsoft suite, cloud-based apps, and hotel property management systems
  • willingness to relocate

Job Duties

  • Collaborate on operational plans to achieve revenue and guest satisfaction targets
  • lead associates to meet Atrium's service and satisfaction goals through positive guest experiences
  • utilize brand tools creatively to meet current and future guest expectations
  • ensure preventive maintenance of the property, including mechanical and IT systems
  • manage loss prevention and risk management policies to protect hotel assets and ensure safety
  • engage with associates to improve hotel culture and embrace Atrium's core values

Job Criteria

Experience

Expert Level (7+ years)


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