GENERAL MANAGER

Raleigh, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Salary

Range $52,000.00 - $65,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Five-day work week

Balanced work schedule

No late nights or early mornings

Competitive wages

Performance-driven increases

Full medical benefit packages

Thanksgiving day closed

Christmas day closed

Part-time manager positions available

Free uniform shirts

Free Meals

Off duty discounts

Management development classes

In person hands on training classes

Job Description

Paramount Hospitality Management dba Popeyes Louisiana Kitchen is an independent owner and operator of Popeyes, a globally recognized quick-service restaurant brand founded in New Orleans, Louisiana, in 1972. Popeyes is renowned for its unique New Orleans-style menu, making it the second largest quick-service chicken concept in the world. Known for quality food and exceptional service, Popeyes emphasizes a culture that values its employees, offering an outstanding work environment with opportunities for career advancement in the highly competitive food-service industry. This company provides a workplace that fosters teamwork, growth, and customer satisfaction across all its locations.

The Manager role at Popeyes is a dynamic career opportunity designed for individuals passionate about delivering excellent guest experiences and leading high-performance teams. The position involves creating a positive and motivating environment where staff members feel engaged, supported, and challenged to grow professionally. As a Manager, you will ensure adherence to food safety, health, and safety guidelines while driving sales through effective team management and operational excellence. The role requires a blend of leadership, communication, and organizational skills to coach and develop team members, solve problems efficiently, and maintain daily operational standards including inventory and scheduling. Paramount Hospitality Management offers a five-day workweek with no late nights or early mornings, competitive wages with performance-driven increases, comprehensive medical benefits, and special days off for holidays such as Thanksgiving and Christmas.

In addition to traditional management responsibilities, the role includes access to world-class online management development training and hands-on in-person training classes. Employees enjoy benefits like free uniform shirts with quarterly replacements, free meals, and off-duty discounts, reflecting the company's commitment to creating a balanced work environment where managers can thrive and grow. Part-time manager positions are also available, offering flexible scheduling options to accommodate various lifestyles and commitments. This position is essential for maintaining the operational success and reputation of Popeyes restaurants, requiring a commitment to excellence and a proactive approach to leadership.

Job Requirements

Must meet all Shift Leader qualifications
Must hold or be willing to obtain ServSafe certification
Must complete and pass the Popeyes Certification Training Program
Must be at least 18 years of age
Must be able to pass a background check and drug screen
Flexible schedule with availability for early morning, evening, weekend, and holiday shifts
Ability to work on the selling floor involving physical activity
Must have strong leadership and communication skills
Ability to manage multiple projects and business reports
Knowledge of health, safety, and labor law compliance

Job Qualifications

Must hold or be willing to obtain ServSafe certification
Must complete and pass the Popeyes Certification Training Program
Solid knowledge of retail operations
Must have effective oral and written communication skills
Must display effective leadership skills
Strong analytical skills and ability to utilize business reports and industry and competitor knowledge to consistently identify opportunities to drive sales
Ability to assess situations, customize solutions, and communicate plans effectively
Ability to coordinate, communicate, and balance multiple projects simultaneously
Ability to work on the selling floor, requiring physical activity

Job Duties

Create a great environment for the team so they want to serve our guests well
Own the work environment because the team reflects your attitude
Train and coach your team to achieve superior results
Delegate tasks to help the team grow
Set performance expectations, follow-up for results, and hold the team accountable
Take action to solve problems and celebrate positive guest feedback
Research, resolve and prevent future problems
Regularly observe the team from the guest perspective and celebrate or coach accordingly
Manage the team to achieve sales goals
Maintain daily and weekly food and equipment inventories and keep proper records
Schedule team members’ hours and assigns duties
Ensure that OSHA, local health and safety codes, as well as company safety and security procedures, are followed
Ensure compliance with all Human Resources practices and applicable labor laws