General Manager

Little Rock, AR, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

performance bonuses

Training and Development

Job Description

Wright's Barbecue is a well-established restaurant known for delivering high-quality, authentic barbecue dining experiences to its customers. With a strong commitment to culinary excellence and customer satisfaction, Wright's Barbecue operates stores that thrive on community involvement, exceptional food preparation, and outstanding service. Recognized for its welcoming atmosphere and dedication to maintaining traditional barbecue methods, the company values leadership that embodies operational excellence and fosters a positive work environment. Every location focuses on upholding company standards that ensure profitability and a memorable guest experience, making Wright's Barbecue a beloved name in the local dining scene.

The General Manager at Wright's Barbecue plays a pivotal role as the primary leader responsible for the day-to-day management of a store. This position requires a proactive individual capable of overseeing all operational aspects, including staff management, inventory control, financial performance, and guest satisfaction. The General Manager works closely with the leadership team and assists in coordinating operational goals such as food costs, labor, sales, and profitability. This role includes coaching assistant managers, resolving customer concerns, and ensuring compliance with health and safety regulations. The General Manager also acts as the primary resource for all Point of Sale (POS) system-related issues, ensuring smooth transaction processes. This hands-on leadership role demands a blend of strategic planning and practical involvement, including scheduling, training, and maintaining high standards of cleanliness and food quality. Ideal candidates will bring several years of restaurant management experience, excellent communication skills, and financial acumen to sustain and grow the store's success while upholding the reputation of Wright's Barbecue.

Job Requirements

High school diploma or equivalent
3-5 years of experience in restaurant management
Proven ability to manage staff and budgets
Knowledge of food safety regulations
Strong leadership skills
Excellent communication skills
Ability to work under pressure
Proficiency with Microsoft Office and POS systems
Financial understanding of budgeting and cost control
Ability to lift 25 pounds occasionally
Capable of standing and walking for long periods
Flexible schedule including evenings, weekends, and holidays

Job Qualifications

High school diploma or equivalent
Associate or Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
Minimum 3-5 years of restaurant management or multi-unit leadership experience
Proven ability to manage staff, budgets, and operations in a high-volume environment
Strong knowledge of food safety regulations and operational best practices
Strong leadership and team-building skills
Excellent communication and interpersonal abilities
Ability to manage multiple priorities under pressure
Proficiency in Microsoft Office Suite and POS systems (Toast experience preferred)
Financial acumen with budgeting and cost control experience
Self-motivated with a hands-on management approach

Job Duties

Oversee and manage all areas of store operations
Serve as the primary resource for all Toast/POS-related issues
Lead and coach Assistant Managers to ensure personal and professional growth
Manage shifts including scheduling, planning, and maintaining quality and cleanliness
Assist with opening and closing duties as needed
Ensure a safe working and guest environment and complete accident reports
Investigate and resolve complaints regarding food quality and service