Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Medical insurance
Dental Insurance
Bonuses
Incentives

Job Description

Checkers & Rally's is a leading fast-food restaurant chain specializing in delicious and affordable burgers and fries. Known for its vibrant brand and quick service, Checkers & Rally's operates numerous franchise locations across the United States, consistently providing high-quality food and exceptional guest experiences. This company thrives on a culture of integrity, service excellence, and a commitment to bold growth, shaping every aspect of its operations and corporate philosophy. As part of their Corporate Field Operations team, they focus on supporting their franchisees and teams to achieve strong sales performance while ensuring a great working and dining environment.

The role of General Manager at Checkers & Rally's is a pivotal position, directly contributing to the success of each restaurant by leading operations and driving profitability. This position is ideal for strong leaders who are passionate about quick service restaurants (QSR), possess a knack for managing teams, and are dedicated to delivering outstanding guest experiences. The General Manager is responsible for balancing financial objectives with operational excellence and maintaining high standards of safety, cleanliness, and service quality. This role requires a strategic mindset, excellent communication skills, and the ability to foster a motivated team culture.

In this position, you will oversee all aspects of the restaurant’s day-to-day functions, from budget management and sales analysis to staffing and employee development. You will be expected to meet budgeted sales and profit goals by effectively managing the profit & loss statement and analyzing operational data to improve business outcomes. Ensuring that shifts are properly staffed and that team members receive thorough training will be key to making the restaurant a preferred destination for guests and a rewarding workplace for employees.

Moreover, as General Manager, you will play a critical role in coaching team members and managers, providing constructive feedback to help them grow professionally. You will be responsible for enforcing company policies and swiftly addressing any complaints or violations to uphold the brand’s standards. Your leadership will foster an environment that is safe, clean, and enjoyable for both guests and team members.

Checkers & Rally’s values leaders who are highly energetic, adaptable to a fast-paced environment, and unwavering in their commitment to the company's core values of integrity, service, excellence, and courage. This role offers a fantastic opportunity for personal growth and career advancement within a company that invests heavily in training and development. Comprehensive benefits, including medical and dental plans, performance bonuses, and unique incentive programs such as an all-expenses-paid annual cruise, make this a rewarding career choice.

Join Checkers & Rally’s as a General Manager to take on a challenging yet fulfilling role where your leadership will directly impact the success of the restaurant and the satisfaction of its guests and employees. You will be part of a dynamic team that is recognized for operational excellence and the continual drive for success in the fast food industry.

Job Requirements

  • High school diploma or general education degree (GED)
  • Food safety certification preferred
  • Minimum of 2 years restaurant management experience, preferably in quick service restaurants
  • Basic math skills
  • Proficient in Microsoft Office and general systems
  • Strong verbal and written communication skills
  • Ability to work flexible schedule and extended hours
  • High energy and ability to work in fast paced environment
  • Commitment to company core values

Job Qualifications

  • High school diploma or general education degree (GED)
  • Preferred food safety certified
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Meeting budgeted sales and profits by managing all aspects of the P&L
  • Continually analyzing data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
  • Determining staffing needs and hiring the right candidates for the right position
  • Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
  • Training team members and managers on operations, policies and procedures and guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to employees on their performance
  • Ensuring the restaurant is a safe, clean and fun environment for employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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