Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Operations excellence
Training and Development
Personal and career growth
Medical Plan
dental plan
recognition programs
Bonuses
Incentives
Job Description
Checkers & Rally's is a prominent quick-service restaurant (QSR) chain known for its commitment to serving quality food and creating memorable experiences for its Guests, Franchisees, and Teams. With a vast network of locations, Checkers & Rally's emphasizes operational excellence, customer satisfaction, and team development. The company thrives on a culture grounded in core values such as integrity, service, excellence, and the courage to be bold and grow. As an industry leader in fast food, Checkers & Rally's invests heavily in training, career development, and employee wellness to ensure both their guests and team members enjoy top-tier service and environment.
Joining the Corporate Field Operations team at Checkers & Rally's as a General Manager means stepping into a pivotal role responsible for driving the restaurant's success by executing strategic plans that meet and exceed sales and profit goals. This role demands a strong focus on operational metrics, data analysis, and leadership capabilities that foster a fun, safe, and efficient environment for both staff and guests. The General Manager leads by example, managing all facets of restaurant operations to ensure the establishment is not only the first choice for guests in the area but also a preferred workplace for employees.
In this dynamic role, you will be tasked with managing the restaurant’s profitability through precise handling of the profit and loss statement, and by deploying innovative strategies to constantly improve sales and operational efficiency. Your leadership will ensure that shifts are adequately staffed with the right talent, hired and trained to uphold the highest standards of guest service and compliance with policies. You will oversee the scheduling, training, and coaching of Team Members and Managers, reinforcing a culture of continuous feedback and performance improvement.
Your day-to-day responsibilities will include analyzing sales data to develop actionable plans aimed at profitability enhancement, guest satisfaction, and operational excellence. Handling guest and employee concerns effectively and in a timely manner will also be a critical part of your role, ensuring that every interaction is positive and that the restaurant environment remains safe and enjoyable. Furthermore, as a leader representing Checkers & Rally's core values, you will embody integrity, commitment, and a passion for excellence that inspires your team while navigating the fast-paced QSR landscape.
This position offers a unique opportunity for ambitious leaders eager to grow their careers within a company that prioritizes personal development, extensive training programs, and a comprehensive benefits package. As a General Manager at Checkers & Rally's, you will find an energizing work culture that challenges you to be your best, rewards exceptional performance, and provides the tools and support necessary to succeed in the competitive restaurant industry.
Joining the Corporate Field Operations team at Checkers & Rally's as a General Manager means stepping into a pivotal role responsible for driving the restaurant's success by executing strategic plans that meet and exceed sales and profit goals. This role demands a strong focus on operational metrics, data analysis, and leadership capabilities that foster a fun, safe, and efficient environment for both staff and guests. The General Manager leads by example, managing all facets of restaurant operations to ensure the establishment is not only the first choice for guests in the area but also a preferred workplace for employees.
In this dynamic role, you will be tasked with managing the restaurant’s profitability through precise handling of the profit and loss statement, and by deploying innovative strategies to constantly improve sales and operational efficiency. Your leadership will ensure that shifts are adequately staffed with the right talent, hired and trained to uphold the highest standards of guest service and compliance with policies. You will oversee the scheduling, training, and coaching of Team Members and Managers, reinforcing a culture of continuous feedback and performance improvement.
Your day-to-day responsibilities will include analyzing sales data to develop actionable plans aimed at profitability enhancement, guest satisfaction, and operational excellence. Handling guest and employee concerns effectively and in a timely manner will also be a critical part of your role, ensuring that every interaction is positive and that the restaurant environment remains safe and enjoyable. Furthermore, as a leader representing Checkers & Rally's core values, you will embody integrity, commitment, and a passion for excellence that inspires your team while navigating the fast-paced QSR landscape.
This position offers a unique opportunity for ambitious leaders eager to grow their careers within a company that prioritizes personal development, extensive training programs, and a comprehensive benefits package. As a General Manager at Checkers & Rally's, you will find an energizing work culture that challenges you to be your best, rewards exceptional performance, and provides the tools and support necessary to succeed in the competitive restaurant industry.
Job Requirements
- High school diploma or general education degree (GED)
- Food safety certified preferred
- Over 2 years restaurant management experience preferably in quick service restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- High school diploma or general education degree (GED)
- Preferred food safety certified
- Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- Meeting budgeted sales and profits by managing all aspects of the P&L
- Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
- Determining staffing needs and hiring the right candidates for the right position
- Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction
- Training Team Members and Managers on operations, policies and procedures and Guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to employees on their performance
- Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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