The Wendy's Company logo

General Manager

Hesperia, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
health insurance options
Optional Insurances
Performance Evaluations Every 12 Months
Advancement opportunities
Uniforms Provided
flexible schedules

Job Description

Wendy's is a leading fast-food restaurant chain known for its commitment to quality, service, and customer satisfaction. Established as one of the major players in the quick-service restaurant industry, Wendy's has built a reputation for fresh, made-to-order menu items and a welcoming dining experience. The company emphasizes a culture of respect, teamwork, and continuous improvement to deliver an exceptional experience to every guest who walks through its doors. With locations worldwide, Wendy's is dedicated to fostering growth, both in business objectives and in the development of its employees.

This particular opportunity is for the role of General Manager at the Wendy's restaurant located at 18689 Bear Valley Rd, Hesperia, CA 92345. The General Manager position is a pivotal leadership role that provides vision, direction, and mentorship to crew members, shift supervisors, and restaurant managers. As a General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring that customer expectations are exceeded consistently while achieving or surpassing business goals. This includes maintaining high standards of quality, service, and cleanliness, as well as safeguarding the Wendy's brand and assets.

Your role as a General Manager will focus on driving both the financial success of the restaurant and the personal growth of your team. You will cultivate an environment where employees are inspired to deliver excellent customer service, engage actively in marketing programs, and work efficiently to meet sales targets and budgets. Food safety procedures will be closely monitored to guarantee a safe dining environment, and you will play a key role in reinforcing these standards. From mentoring team members to creating a productive and customer-oriented workforce, your leadership will be crucial in keeping the Wendy’s spirit alive within the restaurant.

Growth at Wendy’s is viewed as a balance between managing the business metrics and developing people. You will be instrumental in developing the skills of your team members, creating advancement opportunities, and building a collaborative atmosphere where employees feel valued and motivated. Problem anticipation and resolution, maintaining fast and accurate service, and upholding company expectations for quality and cleanliness are everyday responsibilities of this role. Additionally, participation in marketing initiatives will help maximize store sales and contribute to the restaurant’s overall success.

The role offers competitive pay, an attractive bonus program, and a comprehensive benefits package that includes sick time, vacation time, life insurance, health insurance options (medical, dental, vision), and optional insurances like short-term and long-term disability, additional life insurance, hospital, accidental, and critical illness coverage. Performance evaluations occur annually to support ongoing development and recognition. Wendy's also provides uniforms and promotes opportunities for career advancement along with flexible scheduling to accommodate the needs of its managers.

This job opportunity is with one of Wendy's many franchisees, meaning that compensation, benefits, and career programs may vary by location. As a General Manager, your leadership and commitment will directly impact the success of the restaurant and the satisfaction of its customers, making this an exciting and rewarding career path within a well-established and respected brand.

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or GED
  • one year of restaurant management experience
  • must be dependable and punctual
  • neat, clean and professional appearance
  • upbeat and engaging personality
  • fluent English-speaking and writing skills
  • highly collaborative nature
  • exhibit a sense of urgency
  • strong work ethic
  • excellent math skills including basic computations and basic algebra
  • ability to travel to other restaurants, meetings, etc. as needed
  • ability to stand for long periods
  • frequent bending, kneeling, lifting (25-50 lbs)

Job Qualifications

  • High school diploma or GED
  • one year of restaurant management experience
  • fluent English-speaking and writing skills
  • excellent math skills including basic algebra
  • strong work ethic
  • upbeat and engaging personality
  • neat, clean and professional appearance
  • ability to travel to other restaurants and meetings as needed
  • highly collaborative nature
  • exhibit a sense of urgency

Job Duties

  • Provide vision and leadership to all crew, shift supervisors, and restaurant managers
  • ensure each customer’s expectations are exceeded every visit
  • achieve or exceed business objectives every shift, every day
  • monitor and reinforce food safety procedures
  • maximize store sales and profit goals
  • maintain quality, service, and cleanliness standards
  • protect Wendy’s brand and assets
  • mentor and develop team members
  • create a productive, customer-oriented workforce
  • anticipate and resolve operational problems
  • participate in marketing programs
  • maintain fast and accurate service
  • ensure continual improvement of the restaurant environment

Job Criteria

Experience

Mid Level (3-7 years)


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