
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Training and Development
Bonuses
Incentives
Paid Time Off
Job Description
Checkers & Rally's is a leading quick-service restaurant (QSR) franchise known for its commitment to delivering delicious food, exceptional customer service, and a dynamic working environment. With a focus on serving both franchisees and guests, Checkers & Rally's has established itself as a strong player in the fast-food industry, offering a menu centered around quality, affordability, and speed. The company prides itself on creating an atmosphere that encourages innovation, teamwork, and growth for employees at all levels, making it a preferred employer in the restaurant sector.
As part of the Corporate Field Operations team, the General Manager role at Checkers & Rally's is a pivotal leadership position responsible for overseeing and managing the daily operations of a restaurant to ensure it achieves its sales, profit, and guest satisfaction goals. This role is designed for a proactive leader with a strong background in quick-service restaurant management, who thrives in fast-paced environments and understands the importance of creating a safe, fun, and efficient workplace for both employees and guests.
The General Manager will lead with the goal of making the restaurant the first choice for guests and employees alike by driving operational excellence and fostering a positive team culture. Key responsibilities include managing all aspects of the Profit & Loss statement, analyzing sales data to devise actionable plans for improvement, and optimizing staffing levels by hiring and training the right candidates. The role also demands a strong focus on guest service, ensuring the restaurant consistently delivers an outstanding dining experience.
In addition to managing operational goals, the General Manager is charged with coaching and developing team members and managers, ensuring compliance with company policies and procedures, and maintaining a clean and safe restaurant environment. This position requires an individual with high energy, excellent communication skills, and a commitment to the core values of integrity, service, excellence, and bold growth. The role offers an exciting opportunity for career advancement with comprehensive training programs and robust benefits, including medical and dental plans, performance bonuses, and unique incentives such as an all-expenses-paid annual cruise.
Overall, the General Manager position at Checkers & Rally's is more than a management job; it is a chance to build a rewarding career in the fast-food industry with a company that values its employees and is dedicated to delivering an exceptional guest experience. With a persistent focus on operations excellence and personal development, this role offers the right candidate a platform to lead a high-performing team and contribute meaningfully to the company's ongoing success.
As part of the Corporate Field Operations team, the General Manager role at Checkers & Rally's is a pivotal leadership position responsible for overseeing and managing the daily operations of a restaurant to ensure it achieves its sales, profit, and guest satisfaction goals. This role is designed for a proactive leader with a strong background in quick-service restaurant management, who thrives in fast-paced environments and understands the importance of creating a safe, fun, and efficient workplace for both employees and guests.
The General Manager will lead with the goal of making the restaurant the first choice for guests and employees alike by driving operational excellence and fostering a positive team culture. Key responsibilities include managing all aspects of the Profit & Loss statement, analyzing sales data to devise actionable plans for improvement, and optimizing staffing levels by hiring and training the right candidates. The role also demands a strong focus on guest service, ensuring the restaurant consistently delivers an outstanding dining experience.
In addition to managing operational goals, the General Manager is charged with coaching and developing team members and managers, ensuring compliance with company policies and procedures, and maintaining a clean and safe restaurant environment. This position requires an individual with high energy, excellent communication skills, and a commitment to the core values of integrity, service, excellence, and bold growth. The role offers an exciting opportunity for career advancement with comprehensive training programs and robust benefits, including medical and dental plans, performance bonuses, and unique incentives such as an all-expenses-paid annual cruise.
Overall, the General Manager position at Checkers & Rally's is more than a management job; it is a chance to build a rewarding career in the fast-food industry with a company that values its employees and is dedicated to delivering an exceptional guest experience. With a persistent focus on operations excellence and personal development, this role offers the right candidate a platform to lead a high-performing team and contribute meaningfully to the company's ongoing success.
Job Requirements
- High school diploma or general education degree (GED)
- Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with a fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- High school diploma or general education degree (GED)
- Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with a fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- Meeting budgeted sales and profits by managing all aspects of the P&L
- Continually analyzing data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
- Determining staffing needs and hiring the right candidates for the right position
- Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction
- Training Team Members and Managers on operations, policies and procedures and Guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to employees on their performance
- Ensuring the restaurant is a safe, clean and fun environment for employees and Guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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