Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Operations excellence
Training and Development
Personal and career growth
Medical insurance
Dental Insurance
recognition programs
Bonuses and incentives
Job Description
Checkers & Rally's is a renowned quick service restaurant brand known for delivering quality food and exceptional guest experiences. With a strong presence in the fast-food industry, Checkers & Rally's has built a reputation for its commitment to service excellence, high-energy environments, and opportunities for career growth. The company focuses on making a difference in the lives of its Franchisees, Teams, and Guests by fostering a culture of integrity, service, excellence, and bold growth. As a dynamic and growing organization, Checkers & Rally's values team members who are dedicated to delivering outstanding results while maintaining a fun and safe work environment.
The General Manager position at Checkers & Rally's plays a critical role within the Corporate Field Operations team. This role involves managing the overall operations of the restaurant to achieve budgeted sales and profits while ensuring exceptional service to both guests and team members. The General Manager is responsible for executing the restaurant plan effectively and driving business success through strategic decision-making based on data analysis. They oversee staffing needs, including hiring, training, and scheduling to guarantee consistent and smooth restaurant operations. Moreover, the role demands strong leadership capabilities to motivate and coach team members, promote a positive work environment, and maintain high standards of food safety and cleanliness.
As a General Manager, the incumbent will work closely with both the team and guests to uphold the brand's reputation as the first choice for customers and employees alike. This role requires the ability to balance operational excellence with employee development and guest satisfaction, ensuring that every shift is well-managed and that service delivery exceeds expectations. With a strong emphasis on communication skills, management experience, and a passion for the fast-paced food service industry, the General Manager will be a key driver of the restaurant's success. The position offers candidates a chance to grow personally and professionally within a supportive and vibrant company culture, backed by comprehensive benefits and rewards including medical and dental plans, recognition programs, and exclusive incentives such as an all-expenses-paid annual cruise.
Employment Type: Full-time Salary: Competitive, commensurate with experience
The General Manager position at Checkers & Rally's plays a critical role within the Corporate Field Operations team. This role involves managing the overall operations of the restaurant to achieve budgeted sales and profits while ensuring exceptional service to both guests and team members. The General Manager is responsible for executing the restaurant plan effectively and driving business success through strategic decision-making based on data analysis. They oversee staffing needs, including hiring, training, and scheduling to guarantee consistent and smooth restaurant operations. Moreover, the role demands strong leadership capabilities to motivate and coach team members, promote a positive work environment, and maintain high standards of food safety and cleanliness.
As a General Manager, the incumbent will work closely with both the team and guests to uphold the brand's reputation as the first choice for customers and employees alike. This role requires the ability to balance operational excellence with employee development and guest satisfaction, ensuring that every shift is well-managed and that service delivery exceeds expectations. With a strong emphasis on communication skills, management experience, and a passion for the fast-paced food service industry, the General Manager will be a key driver of the restaurant's success. The position offers candidates a chance to grow personally and professionally within a supportive and vibrant company culture, backed by comprehensive benefits and rewards including medical and dental plans, recognition programs, and exclusive incentives such as an all-expenses-paid annual cruise.
Employment Type: Full-time Salary: Competitive, commensurate with experience
Job Requirements
- High school diploma or general education degree (GED)
- Food safety certified preferred
- Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communication skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- High school diploma or general education degree (GED)
- Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communication skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with a fast-paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- Meeting budgeted sales and profits by managing all aspects of the P&L
- Continually analyzing data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
- Determining staffing needs and hiring the right candidates for the right position
- Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
- Training team members and managers on operations, policies and procedures and guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to employees on their performance
- Ensuring the restaurant is a safe, clean and fun environment for employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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