
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
recognition programs
Bonuses
Incentives
Training and Development
career growth
Job Description
Checkers & Rally's is a dynamic and fast-growing quick service restaurant (QSR) chain dedicated to delivering an exceptional dining experience through quality food and outstanding customer service. Known for its bold flavors and commitment to value, Checkers & Rally's operates numerous franchise locations nationwide, consistently focusing on innovation and operational excellence to meet the needs of its diverse customer base. The company fosters a culture of integrity, service, excellence, and boldness, which drives growth and development opportunities for both employees and franchisees alike. Checkers & Rally's has emerged as a preferred dining destination by emphasizing guest satisfaction and employee engagement as central pillars of its business strategy. This forward-thinking company not only delivers delicious food but also values each member of its team by providing comprehensive training, career growth opportunities, and a vibrant work environment.
The General Manager role offers an exciting career opportunity within the Corporate Field Operations team of Checkers & Rally's. As a General Manager, you will be the driving force behind the execution of each restaurant's operational plan by successfully achieving sales and profit targets while ensuring exceptional service to both guests and team members. This leadership position requires acute business acumen as you will manage all aspects of the restaurant's Profit and Loss statements to meet budget goals. You will play a critical role in analyzing operational data to develop and implement action plans that improve sales performance, profitability, efficiency, and customer satisfaction. The General Manager will also be responsible for workforce planning, including determining staffing needs, recruiting the right candidates, and ensuring optimal team scheduling to provide consistent and high-quality service. A significant aspect of the role is mentoring and developing team members and managers by delivering effective training on operational standards, policies, procedures, and guest service. Your leadership will help cultivate a positive, safe, clean, and enjoyable environment for all employees and guests. The position demands a high level of energy, exceptional communication skills, and the ability to thrive in a fast-paced environment. Checkers & Rally's is committed to supporting its team members by offering comprehensive benefits, personal and career advancement, and an inclusive culture that values courage and boldness in pursuit of excellence. This full-time General Manager position represents a chance to play a pivotal role in a growing company, driving operational excellence and building a team that consistently delivers superior guest experiences.
The General Manager role offers an exciting career opportunity within the Corporate Field Operations team of Checkers & Rally's. As a General Manager, you will be the driving force behind the execution of each restaurant's operational plan by successfully achieving sales and profit targets while ensuring exceptional service to both guests and team members. This leadership position requires acute business acumen as you will manage all aspects of the restaurant's Profit and Loss statements to meet budget goals. You will play a critical role in analyzing operational data to develop and implement action plans that improve sales performance, profitability, efficiency, and customer satisfaction. The General Manager will also be responsible for workforce planning, including determining staffing needs, recruiting the right candidates, and ensuring optimal team scheduling to provide consistent and high-quality service. A significant aspect of the role is mentoring and developing team members and managers by delivering effective training on operational standards, policies, procedures, and guest service. Your leadership will help cultivate a positive, safe, clean, and enjoyable environment for all employees and guests. The position demands a high level of energy, exceptional communication skills, and the ability to thrive in a fast-paced environment. Checkers & Rally's is committed to supporting its team members by offering comprehensive benefits, personal and career advancement, and an inclusive culture that values courage and boldness in pursuit of excellence. This full-time General Manager position represents a chance to play a pivotal role in a growing company, driving operational excellence and building a team that consistently delivers superior guest experiences.
Job Requirements
- High school diploma or general education degree (GED)
- Over 2 years of restaurant management experience, preferably in quick service restaurants
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communication skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with fast paced environment
Job Qualifications
- High school diploma or general education degree (GED)
- Preferred food safety certification
- Over 2 years of restaurant management experience, preferably in quick service restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communication skills
- Ability to work a flexible schedule and extended hours
- High energy to thrive in a fast-paced environment
- Commitment to company core values of integrity, service, excellence, and boldness
Job Duties
- Meeting budgeted sales and profits by managing all aspects of the P&L
- Continually analyzing data and developing and executing plans to improve sales, profits and restaurant efficiency
- Determining staffing needs and hiring suitable candidates
- Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
- Training team members and managers on operations, policies, procedures and guest service
- Identifying and responding to complaints and policy violations
- Providing regular feedback and coaching to employees
- Ensuring the restaurant is a safe, clean and enjoyable environment for employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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