Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Operations excellence
Training and Development
Personal and career growth
Benefits and Rewards
recognition programs
Bonuses and incentives
All expenses paid annual cruise
Job Description
Checkers & Rally's is a leading quick-service restaurant chain renowned for its commitment to delivering high-quality food and exceptional customer experiences to its guests. With a strong emphasis on operational excellence and a dedication to serving franchisees, teams, and guests alike, Checkers & Rally's has established itself as a premier destination for fast, flavorful food served with a smile. The company operates locations nationwide, continually striving to maintain its reputation as the first choice for guests seeking convenient and delicious meal options. Embracing a culture rooted in integrity, service, excellence, and bold growth, Checkers & Rally's fosters an environment where employees can thrive and progress in their careers while making a meaningful impact on the business and the communities they serve.
As part of the Corporate Field Operations team, the General Manager at Checkers & Rally's plays a critical role in driving the success of individual restaurant locations by managing all aspects of the restaurant's operations. This leadership role entails achieving sales and profit goals as outlined in the restaurant plan, ensuring outstanding guest and team experiences, and creating a safe, clean, and enjoyable work environment. The General Manager is responsible for overseeing profit and loss management, staffing and employee development, operational efficiency, and delivery of superior customer service. This position requires a dynamic, high-energy leader with strong communication skills and a passion for excellence in fast-paced quick-service restaurant settings. The General Manager continuously analyzes operational data to develop and implement strategies that boost sales, maximize profits, and enhance overall restaurant performance. By hiring the right team members, providing thorough training, offering regular coaching, and maintaining optimal staff levels, the General Manager ensures that the restaurant consistently meets the highest standards and remains the preferred choice for guests and employees alike. Through dedication to the core values of integrity, service, excellence, and the courage to be bold, the General Manager contributes significantly to the vibrant culture and ongoing growth of Checkers & Rally's.
As part of the Corporate Field Operations team, the General Manager at Checkers & Rally's plays a critical role in driving the success of individual restaurant locations by managing all aspects of the restaurant's operations. This leadership role entails achieving sales and profit goals as outlined in the restaurant plan, ensuring outstanding guest and team experiences, and creating a safe, clean, and enjoyable work environment. The General Manager is responsible for overseeing profit and loss management, staffing and employee development, operational efficiency, and delivery of superior customer service. This position requires a dynamic, high-energy leader with strong communication skills and a passion for excellence in fast-paced quick-service restaurant settings. The General Manager continuously analyzes operational data to develop and implement strategies that boost sales, maximize profits, and enhance overall restaurant performance. By hiring the right team members, providing thorough training, offering regular coaching, and maintaining optimal staff levels, the General Manager ensures that the restaurant consistently meets the highest standards and remains the preferred choice for guests and employees alike. Through dedication to the core values of integrity, service, excellence, and the courage to be bold, the General Manager contributes significantly to the vibrant culture and ongoing growth of Checkers & Rally's.
Job Requirements
- High school diploma or general education degree (GED)
- Food safety certified preferred
- Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- High school diploma or general education degree (GED)
- Food safety certified preferred
- Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- Meeting budgeted sales and profits by managing all aspects of the P&L
- Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
- Determining staffing needs and hiring the right candidates for the right position
- Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction
- Training Team Members and Managers on operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to employees on their performance
- Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests!
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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