Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational development
Professional Development
Technology Reimbursements
Job Description
The Strider Hotel is an exciting new luxury lifestyle hotel opening in the vibrant Boston Landing neighborhood, operating under Hilton's prestigious Curio Collection brand. As a luxury lifestyle property, The Strider Hotel blends elevated hospitality with the dynamic energy of its location, aiming to create a unique guest experience that reflects both the sophistication of the brand and the local culture. This property is positioned to be a landmark destination, providing an upscale yet welcoming atmosphere that attracts discerning travelers and locals alike. The hotel will feature premium accommodations, state-of-the-art amenities, and a focus on personalized guest services, catering to the needs of modern travelers seeking both comfort and a sense of place. This opening represents a significant milestone for Hilton's Curio Collection, bringing innovative hospitality approaches to Boston Landing and setting new standards for luxury within the area.
The role of General Manager at The Strider Hotel is a high-profile leadership opportunity designed for an experienced and visionary hotel professional to guide the property through its critical launch phase and beyond. As General Manager, you will be responsible for leading the entire hotel operation, ensuring that every aspect of the guest experience meets the highest service standards. Your leadership will be instrumental in fostering a culture where employees are motivated to deliver excellence, guests return for repeat stays, and operational goals are consistently surpassed. This position offers an influential role with a clear growth path from Area General Manager to Regional Director of Operations and ultimately Vice President of Operations, presenting strong career advancement potential within a respected hospitality organization.
In this role, you will focus on several core areas: Leadership, Guest Experience, Financial Performance, Operational Excellence, and Employee Development. You will develop, lead, inspire, and mentor a team representing diverse functions within the hotel, cultivating collaboration, innovation, and accountability across departments. Establishing clear performance expectations and providing ongoing guidance will be key to achieving exceptional results. You will oversee the implementation of service standards that ensure the highest levels of guest satisfaction, continuously seeking ways to personalize and enhance guest interactions.
Financial stewardship will be a central responsibility, involving the development and execution of strategies to maximize revenue and control expenses, all while adhering to budgetary objectives. Regular financial performance analysis and proactive corrective actions will ensure the hotel's fiscal health and long-term success. Operationally, you will maintain seamless and efficient operations across all hotel segments including front office, housekeeping, and maintenance, applying best practices to uphold quality and safety standards. Additionally, you will foster a culture of continuous learning and professional development, empowering team members to excel and advance within the organization. This comprehensive leadership role demands a balance of strategic vision, operational expertise, and interpersonal skills, offering the chance to shape the future of a landmark hospitality venture in Boston.
The role of General Manager at The Strider Hotel is a high-profile leadership opportunity designed for an experienced and visionary hotel professional to guide the property through its critical launch phase and beyond. As General Manager, you will be responsible for leading the entire hotel operation, ensuring that every aspect of the guest experience meets the highest service standards. Your leadership will be instrumental in fostering a culture where employees are motivated to deliver excellence, guests return for repeat stays, and operational goals are consistently surpassed. This position offers an influential role with a clear growth path from Area General Manager to Regional Director of Operations and ultimately Vice President of Operations, presenting strong career advancement potential within a respected hospitality organization.
In this role, you will focus on several core areas: Leadership, Guest Experience, Financial Performance, Operational Excellence, and Employee Development. You will develop, lead, inspire, and mentor a team representing diverse functions within the hotel, cultivating collaboration, innovation, and accountability across departments. Establishing clear performance expectations and providing ongoing guidance will be key to achieving exceptional results. You will oversee the implementation of service standards that ensure the highest levels of guest satisfaction, continuously seeking ways to personalize and enhance guest interactions.
Financial stewardship will be a central responsibility, involving the development and execution of strategies to maximize revenue and control expenses, all while adhering to budgetary objectives. Regular financial performance analysis and proactive corrective actions will ensure the hotel's fiscal health and long-term success. Operationally, you will maintain seamless and efficient operations across all hotel segments including front office, housekeeping, and maintenance, applying best practices to uphold quality and safety standards. Additionally, you will foster a culture of continuous learning and professional development, empowering team members to excel and advance within the organization. This comprehensive leadership role demands a balance of strategic vision, operational expertise, and interpersonal skills, offering the chance to shape the future of a landmark hospitality venture in Boston.
Job Requirements
- associate or bachelor’s degree in business, hospitality, or related field
- previous hotel management experience required
- ability to stand for extended periods
- ability to walk, push, lift up to 25 pounds, bend, reach, stoop, kneel, or crouch
- occasional travel required
Job Qualifications
- associate or bachelor’s degree in business, hospitality, or related field
- previous hotel management experience
Job Duties
- develop, lead, inspire, and mentor a diverse team
- set clear expectations and provide guidance to achieve exceptional performance
- ensure the highest level of guest satisfaction by overseeing service standards and personalized experiences
- continuously seek opportunities to enhance guest interactions
- develop and execute strategies to maximize revenue and control expenses
- monitor financial performance and implement corrective actions
- maintain seamless and efficient operations including front office, housekeeping, and maintenance
- implement best practices for quality and safety
- foster a culture of continuous learning and professional development
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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