Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Medical insurance
Dental Insurance
Bonuses
Incentives

Job Description

Checkers & Rally's is a prominent player in the quick-service restaurant industry renowned for its commitment to delivering exceptional quality food and memorable guest experiences. With numerous franchise locations across the country, Checkers & Rally's has established itself as a leader in fast food by focusing on speed, flavor, and value for money. As a company, it emphasizes a culture rooted in integrity, service excellence, and continuous growth. The organization thrives by empowering its teams and franchisees, fostering a collaborative environment focused on innovation and operational excellence. Employees at Checkers & Rally's are encouraged to bring their best selves to work, supported by comprehensive training and development programs that cultivate career advancement and personal success.

Joining the Checkers & Rally's Corporate Field Operations team as a General Manager offers a unique opportunity to drive the overall success of a restaurant. The General Manager is instrumental in ensuring the restaurant meets or exceeds financial targets through diligent P&L management and strategic planning. This role demands a keen analytical mindset to continually assess performance data, identify improvement opportunities, and execute effective action plans enhancing sales, profitability, and operational efficiency. The General Manager plays a vital leadership role by hiring competent team members, delivering ongoing training, and coaching staff to uphold company standards in guest service and operational processes.

Moreover, the General Manager safeguards an engaging, safe, and clean restaurant environment that fosters high employee satisfaction and guest loyalty. By managing shift schedules and optimizing staffing levels, the manager guarantees smooth operations and an outstanding guest experience during every visit. This leadership position requires flexibility to work extended hours and adapt to a fast-paced environment, fitting for candidates passionate about the hospitality industry and dedicated to embodying Checkers & Rally's core values of integrity, boldness, and service excellence. Benefits include comprehensive medical and dental plans, bonuses, and special incentives such as an all-expenses-paid annual cruise. The role directly contributes to making Checkers & Rally's the first choice for guests and employees alike by upholding the brand’s high standards and advancing its business goals.

Job Requirements

  • High school diploma or general education degree (GED)
  • Preferred food safety certification
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • High school diploma or general education degree (GED)
  • Preferred food safety certification
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Meeting budgeted sales and profits by managing all aspects of the P&L
  • Continually analyzing data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
  • Determining staffing needs and hiring the right candidates for the right position
  • Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
  • Training team members and managers on operations, policies and procedures and guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to employees on their performance
  • Ensuring the restaurant is a safe, clean and fun environment for employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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