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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a leading fast-casual restaurant chain that has revolutionized the fast-food industry by emphasizing responsibly sourced, classically cooked, real food made with wholesome ingredients free from artificial colors, flavors, and preservatives. Founded with a mission to cultivate a better world, Chipotle stands apart by not only serving great food quickly but also by fostering sustainable farming practices, pushing for innovation in technology and digital services, and advancing a culture of inclusivity and continuous growth. Operating restaurants across the United States, Canada, the United Kingdom, France, and Germany, Chipotle is unique in that it owns and operates all of its locations in North America and Europe, allowing it to maintain high standards and consistency throughout. The company is deeply committed to providing excellent guest experiences through passionate employees who share in the company’s purpose and values.

As a General Manager at Chipotle, you will lead from the front managing restaurant operations on a daily basis. The role requires a dynamic leader who can hire and develop team members, create a positive and winning company culture, and ensure operational excellence to deliver the best guest experience. You will take responsibility for every aspect of your restaurant's financial and operational performance, including recruitment, scheduling, profit and loss management, sales forecasting, and maintaining rigorous food safety and compliance standards. This position offers an excellent opportunity to hone your leadership and operational skills while contributing to the ongoing growth of a fast-expanding company that opens nearly a new restaurant every day.

In this role, you'll take pride in upholding Chipotle’s core values by being guest-obsessed, ensuring speed, accuracy, and exceptional hospitality that keep customers coming back. With the support of the company’s resources and training tools, you will guide and nurture crew members, shift leaders, and apprentices, preparing them for success and growth within the company. You'll develop creative marketing initiatives to boost sales, such as community fundraisers and engagement programs, helping to expand the restaurant's reach and relevance in local markets. This position involves working a flexible schedule, including lunch, dinner, and weekend shifts, to provide leadership across all operating hours and ensure consistent high standards throughout.

Working at Chipotle also means embracing a fast-paced kitchen environment with physical activity such as standing and walking for extended periods, lifting up to 50 lbs, and managing operations in varied temperature settings. Strong communication skills are essential as you will be interacting frequently with customers and your team.

Chipotle offers a supportive work environment with a comprehensive benefits package including medical, dental, and vision insurance, retirement savings plans, tuition assistance subject to eligibility, quarterly bonus programs, and paid time off. Employees can look forward to career growth opportunities and a company that values diversity, equity, and inclusion. Chipotle is an equal opportunity employer, committed to fair employment practices and providing reasonable accommodations to qualified individuals with disabilities.

Joining Chipotle as a General Manager means becoming part of a company that values innovation, sustainability, and a people-first ethos where each team member’s potential can flourish. If you're passionate about leading teams, delivering exemplary service, and helping shape the future of fast food, this role presents a rewarding career pathway with a brand dedicated to elevating the dining experience and making better food accessible to all.

Job Requirements

  • Previous restaurant management experience
  • Knowledge of scheduling and P&L management
  • Experience in food safety practices
  • Ability to forecast sales
  • Skills in recruiting and interviewing
  • Strong leadership and people management skills
  • Ability to work flexible hours including weekends and evenings

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • Genuine enthusiasm for people development and leading others
  • A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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