General Manager

Pupatella is a distinguished restaurant renowned for its authentic Neapolitan pizza, combining traditional Italian culinary practices with a passionate, team-oriented culture. Operating with roots deeply embedded in the vibrant pizza heritage of Naples, Italy, Pupatella is more than just a dining destination—it is a community where guests and team members alike experience genuine warmth, quality, and care. The Columbia location of Pupatella carries this proud tradition, offering not only world-class pizza but also a remarkable guest experience within a dynamic and supportive environment. The restaurant is committed to fostering growth, collaboration, and accountability among its staff, creating a place where employees can thrive both personally and professionally.

As a General Manager at Pupatella, you are the central pillar of your restaurant's success and culture. This leadership role demands a vibrant and hands-on individual who can set the tone for excellence, inspire and develop a high-performing team, and meticulously manage all facets of the restaurant’s operations. You are not only responsible for the smooth running of daily activities but also for ensuring that every guest enjoys the unmistakable Pupatella experience—a perfect blend of exceptional food, stellar service, and a welcoming atmosphere. Your role extends beyond operational oversight; you are a leader who cultivates a culture of respect, enthusiasm, and continuous growth, mentoring your managers and associates to deliver their best.

The General Manager is paramount in leading the business with strategic oversight, from building effective schedules to boost team efficiency, fostering local community engagement through marketing efforts, and driving sales with energy and consistency. You will be entrusted with operational control, owning key performance metrics such as labor, inventory, and sales performance, while ensuring compliance with safety standards and the successful rollout of new initiatives. Pupatella values a leadership style that is approachable and invested—being present and fully engaged with your team and guests, reinforcing the restaurant’s commitment to hospitality.

Working at Pupatella means joining a company where the people are prioritized. The culture values empathy, hustle, and heart, creating an environment where teamwork is paramount and every individual is supported in their growth journey. The General Manager position offers a unique opportunity for driven hospitality professionals who are passionate about creating memorable dining experiences while leading a flourishing business. Pupatella’s investment in people, combined with its celebrated culinary tradition, creates a powerful platform for leaders who want to make a meaningful impact, engage with their community, and be part of a genuine family that celebrates success and fosters ongoing professional development.