General Manager

Wawa, Inc. is a well-established convenience store and gas station chain, widely recognized for its commitment to community, quality, and exceptional customer service. Founded and headquartered in the United States, Wawa has built a reputation as a trusted neighborhood staple where customers enjoy fresh hoagies, coffee, and other daily essentials along with friendly service. As a company, Wawa prides itself on a culture that emphasizes teamwork, respect, and inclusivity, employing Associates who are genuine, motivated, and dedicated to making everyday experiences better for all customers. The company values its Associates as owners of its success, offering both personal and professional growth opportunities and maintaining a supportive work environment centered on collaboration and mutual respect.

As a General Manager (GM) at Wawa, you step into a dynamic leadership role that requires you to be the ultimate steward of the store’s operations, profitability, and team morale. This role is pivotal in setting the vision for the store, managing daily functions, and steering the team towards obtaining and surpassing performance goals. You will oversee everything from safety compliance and operational excellence to financial management and staff development. In this capacity, your leadership will cultivate a positive and inclusive culture within the store, encouraging motivation, excellence, and exceptional customer experiences across every interaction.

This position offers a projected salary range between $75,000 and $90,000, reflective of experience and location, with eligibility for monthly bonus incentives. Working as a General Manager at Wawa means being a part of a company that not only supports its employees with extensive benefits including medical, dental, vision, mental health programs, and an Employee Stock Ownership Plan (ESOP) but also invests in their development through formal talent management, onboarding, and ongoing training.

Your responsibilities will include handling all operational aspects such as safety protocols, service standards, inventory control, and cost management, along with fostering a culture of continuous improvement and compliance. Being able to analyze trends and take proactive steps to improve store performance is key to success. Equally important is your role in hiring, training, and mentoring staff to deliver top-tier service and create a rewarding team environment. You will be expected to manage scheduling in a 24/7 setting to ensure proper coverage and always strive for customer satisfaction by addressing feedback promptly and effectively.

At Wawa, commitment to diversity and equal opportunity is paramount. The company’s ethos promotes a workplace free from discrimination, where every Associate is valued and respected. If you are a motivated leader passionate about driving results, managing teams, and enhancing customer experiences within a fast-paced retail or food service setting, this opportunity to be a General Manager at Wawa offers a robust platform to advance your career while contributing meaningfully to a beloved brand and community.