General Manager

OTG is a pioneering hospitality company that has transformed the way travelers experience airport dining and retail. With over 300 in-terminal dining and retail locations across 11 airports, OTG serves millions of travelers annually through a dedicated team of more than 5,000 crewmembers. The company is recognized for pushing the boundaries of excellence in hospitality and creating unique environments that blend technology, design, and culinary innovation to enhance every guest's experience. OTG offers its crewmembers some of the best compensation packages and benefits in the industry, including paid time off, healthcare, and a competitive 401k match, making it an employer of choice within the hospitality field.

OTG is currently seeking a General Manager for its Newark Liberty International Airport (EWR) location at 3 Brewster Rd, Newark, NJ. This opportunity is ideal for experienced hospitality leaders who are passionate about creating exceptional guest experiences while managing multiple restaurant and retail concepts in a fast-paced airport environment. The General Manager will be the key leadership figure responsible for overseeing the day-to-day operations of OTG units at EWR, ensuring operational efficiency, financial success, and the highest standards of food quality and customer service. This full-time position offers a competitive salary ranging from $75,000 to $85,000 per year, with additional bonus eligibility.

The role requires strong leadership skills to manage front-of-house and back-of-house teams, including staffing, training, development, and performance management of crewmembers. The General Manager will be accountable for budgeting, ordering, labor management, scheduling, inventory control, merchandising, policy enforcement, and maintaining a safe work environment. They will also drive a culture of pride, cooperation, and success within the units, mentoring managers and staff to deliver excellence consistently. Additionally, this role encompasses oversight of CIBO Markets within assigned quadrants of the airport, adding a retail management dimension to the position.

The General Manager will work collaboratively with the broader OTG leadership team to meet sales and cost projections, uphold company values, and sustain a positive and hazard-free workplace. This position demands flexibility to work varied hours, including nights, weekends, holidays, and potentially adverse weather conditions, reflecting the dynamic nature of airport hospitality. OTG is committed to equal employment opportunities, valuing diversity and inclusion throughout its workforce. Joining OTG means being part of a forward-thinking company that immerses employees in exciting hospitality environments while supporting career growth and personal development.