General Manager

Topgolf is a renowned sports entertainment company that has revolutionized the way millions experience golf, blending it seamlessly with food, beverage, events, and entertainment to create a unique, high-energy environment. Known for its high-volume venues, Topgolf attracts guests looking for more than just golf — they seek a social and dynamic atmosphere that keeps them engaged and coming back. As a company, Topgolf offers an exciting opportunity to build a serious career within the fast-growing sports entertainment industry. Their approach focuses on performance, results, and a comprehensive guest experience that encompasses everything from great food and beverage offerings to lively events and top-notch entertainment.

The role of General Manager at Topgolf is a leadership position that demands ownership and accountability. This is not a role for someone who simply manages day-to-day operations but for a visionary leader who sees the entire business, including revenue, margins, talent development, and long-term growth. The successful candidate will be responsible for the overall success of the venue, including its profitability, team strength, guest satisfaction, and community presence. This position requires someone who can set and elevate standards proactively rather than just maintain them.

As General Manager, you lead the entire venue, oversee revenue growth, cost controls, talent development programs, and ensure exceptional guest experiences across all sectors including golf, food and beverage, and events. You are expected to act with autonomy and hold yourself accountable for the venue's results. The position demands a flexible schedule and availability during evenings, weekends, holidays, and peak periods, including special events that drive the business’s high volume.

You will take full ownership of the venue’s performance metrics, manage the profit and loss statement with a detailed understanding of each operational segment, and forecast trends to identify growth opportunities. Building a strong leadership team that can operate independently and promoting a culture of engagement, accountability, and respect are critical aspects of this role. Maintaining compliance with safety regulations and fostering a secure, safe environment for both guests and employees is also a primary responsibility.

Furthermore, the General Manager acts as the brand ambassador in the local community, forging partnerships with businesses and leaders to position the venue as a premier destination. You will lead initiatives that drive brand awareness and revenue through events and activations.

This career opportunity is ideal for experienced professionals with a proven track record in complex, multi-revenue operations such as sports entertainment venues, resorts, or casinos. Candidates should have a strategic mindset, resilience to rebound from setbacks, the ability to drive cohesive teams, and be comfortable managing ambiguity in dynamic environments. The company values leaders who bring excellent business acumen, strong customer focus, and a results-driven approach to consistently achieve outstanding outcomes.

Topgolf offers competitive benefits that support the well-being and growth of its associates, complimented with opportunities for career advancement in a thriving industry. It maintains equal opportunity policies and inclusive hiring practices to ensure a respectful and equitable workplace for all employees. This role offers an exciting challenge for those eager to lead a high-profile venue and make a significant impact on the community and business performance.