General Manager

Clarksville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $43,000.00 - $64,300.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

safe work environment

employee recognition programs

Job Description

This opportunity is with a well-established scratch kitchen restaurant renowned for its commitment to delivering exceptional dining experiences through high-quality food and customer service. The restaurant prides itself on using fresh ingredients and preparing all dishes from scratch, emphasizing culinary excellence and guest satisfaction. As a vibrant and growing establishment, it upholds rigorous standards in every aspect, from the kitchen to the dining area, ensuring that every guest receives a memorable experience. The restaurant continually seeks passionate individuals to join their team who are dedicated to maintaining and elevating these standards within a collaborative and supportive work environment. The role being offered is the position of Restaurant General Manager, which is a critical leadership role focused on overseeing daily restaurant operations, ensuring optimal performance, and fostering a customer-centric culture.

In this role, the Restaurant General Manager will be responsible for managing all facets of the restaurant operations with a keen eye on food quality, service standards, safety, and sanitation. They will coach, train, and develop team members to maintain the highest standards of hospitality while upholding company policies and procedures. Financial management is a key component of this role, requiring partnership with the general manager team to achieve and surpass financial goals through cost control, inventory management, and strategic planning. The General Manager will implement new company initiatives and constantly seek ways to improve the restaurant's operational efficiency and profitability.

Additionally, this leader will play a pivotal role in staff management, including hiring, scheduling, and employee development to ensure that the restaurant is staffed with highly motivated and skilled team members. The restaurant expects the General Manager to maintain a safe and professional work environment, fostering teamwork and high morale while addressing guest feedback promptly to ensure positive outcomes. Physical demands include the ability to operate equipment safely, manage multiple priorities under pressure, and maintain operational standards both inside and outside the restaurant. This position is ideal for an experienced restaurant manager who thrives in a fast-paced, high-volume setting and is passionate about operational excellence and guest satisfaction. The employment type and compensation package are provided by the restaurant upon application and discussion.

Job Requirements

High school diploma or general equivalency diploma (GED)
Some college preferred
Minimum of three years of high volume full-service restaurant management experience
Exceptional leadership and motivational skills required
Ability to attract, train, develop and retain the very best team members
Strong guest service focus
Ability to define, measure and attain financial goals with focus on sales growth, guest count increases, staffing levels, guest service measurements, cost of goods and labor cost management
Ability to sit or stand for extended periods
Ability to lift at least 50 pounds
Ability to talk and hear and use hands repetitively
Ability to bend, kneel, crouch and climb ladder or step stool
Dexterity required for handling food items and dishes

Job Qualifications

High school diploma or general equivalency diploma (GED)
Some college preferred
Minimum of three years of high volume full-service restaurant management experience
Exceptional leadership and motivational skills
Ability to attract, train, develop and retain team members
Strong guest service focus with ability to provide exceptional dining experiences
Ability to define, measure and attain financial goals for restaurant operations

Job Duties

Ensures flawless execution of every detail, every shift, by every team member, to ensure we exceed guest expectations at all times
Provides direction, coaching, training and development for team members including food quality, service standards, safety and sanitation, and company policies and procedures
Ensures all food, beverage and service standards, policies and procedures are adhered to
Partners with the GM to ensure financial performance of the restaurant
Ensures consistent execution of all systems, standards, inventory and cost controls
Partners with the GM to create and implement plans that result in improved financial performance in all areas of the operation
Utilizes catering team to inspire community involvement and build sales