General Manager

Huntsville, AL, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $80,000.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Paid holidays

Professional Development

Employee Discounts

Job Description

This opportunity is with a leading hotel establishment committed to providing exceptional guest experiences and maintaining high operational standards across all departments. The hotel operates with four major functional areas: Front Office, Housekeeping, Maintenance, and Food and Beverage, each playing a vital role in delivering quality services. As a hotel recognized for its adherence to brand quality guidelines and budgetary discipline, it offers a dynamic work environment that values both guest satisfaction and operational efficiency. The company takes pride in fostering a courteous and professional atmosphere with a dedicated team who are driven to exceed expectations in hospitality service.

The General Manager position is a pivotal leadership role responsible for overseeing the day-to-day operations of the hotel. This role ensures that all departments function cohesively and effectively within the prescribed budget while upholding brand standards and guest satisfaction. The General Manager coordinates with corporate recruitment to maintain appropriate staffing levels, manages personnel, and controls financial performance according to ownership guidelines.

This role demands easy accessibility to different areas of the hotel, requiring a trustworthy individual with high integrity due to access to sensitive guest and property areas. The General Manager leads by example, resolving escalated guest concerns promptly and effectively to maintain hospitality excellence. The position involves a comprehensive range of responsibilities, including staff training, performance management, operational budgeting, quality control, and inter-departmental communication. This role also requires hands-on involvement in scheduling, payroll administration, inventory management, and ensuring compliance with government regulations and safety standards.

Successful candidates for this position will have extensive experience in hotel management, including budget management, and supervising a sizeable team. Preferred candidates hold a college degree or have equivalent relevant experience, ideally with experience in recognized hotel brands such as Hilton or Marriott. This position offers a competitive salary of $80,000 per year and requires a physical presence on-site, with the willingness to work flexible hours, including weekends and occasional overnight travel.

Working as a General Manager in this hotel provides an exciting opportunity to grow professionally by leading a talented team and making a significant impact on guest experiences and operational success. Candidates will benefit from a supportive environment that encourages professional development and potential advancement to higher leadership roles such as Regional Director of Operations. This role is ideal for individuals committed to hospitality excellence, operational leadership, and creating memorable experiences for guests while effectively managing business objectives.

Job Requirements

College degree (BS/BA) preferred or equivalent work experience
Five years experience supervising at least 15 associates
Three years experience in hotel management including managing budgets
High school diploma or equivalent
Prior experience working in Hilton or Marriott family of hotels preferred
Must be able to push or pull 60 pounds unassisted and lift and or carry 30 pounds unassisted
Must be able to stand for eight hours bend stretch and reach
Must be able to communicate with other associates and or guests
Must have thorough knowledge of government regulations as applicable to the hotel industry
Knowledge of industry safety standards
Knowledge of accounting processes including receivables payables budgets invoices payroll
Practical knowledge of LBA rules policies and procedures
Effective communication skills written and verbal including group presentations
Proficient written and verbal English
Financial analysis skills to assess potential business opportunities and whether or not they contribute to the success of the business
Project management skills (organizing multitasking)
Creative and strategic skills
Relates well with others and flexibility of working with a team
Analyze work for accuracy of self and others
Proficient in Microsoft Office to include Excel Word Outlook
Leadership skills to develop and counsel subordinate associates
Combines a confident self starting high performance orientation with track record that reflects a can do attitude
Multi task remain associate and guest service centric
Effectively communicate with guests department heads associates and home office support staff
Must be able to work effectively in a stressful atmosphere
Must be able to accept constructive criticism
Must be able to change activity frequently and cope with interruptions
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work
Standing walking for long periods of time while maintaining a friendly professional image
May be required to work any day shift including weekends
Periodic overnight travel required

Job Qualifications

College degree preferred or equivalent work experience
Five years experience supervising at least 15 associates
Three years experience in hotel management including managing budgets
Prior experience working in Hilton or Marriott family of hotels preferred
Effective communication skills written and verbal including group presentations
Proficient in Microsoft Office including Excel Word Outlook
Financial analysis skills
Project management skills
Leadership skills to develop and counsel subordinate associates

Job Duties

Ensure hotel staff are properly greeting guests adhering to uniform standards and appropriately resolving guest complaints so as to provide an atmosphere of hospitality
Manage new hire processes for each department within the property and ensure all newly hired associates complete required paperwork and orientation
Review ongoing training practices to ensure all associates are kept up to date on current policies and procedures
Maintain a professional cohesive team by hiring training coaching counseling and developing associates
Promote positive morale and friendly attitude
Monitor communication between departments and ensure a timely and accurate flow of information
Develop and execute long and short term financial objectives and exceed budgeted sales and expense goals