Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

vacation
Paid Time Off
Holidays
Medical
Dental
Vision
voluntary life insurance
accident insurance
career advancement

Job Description

WenJAI Restaurant Group is a leading operator owning and managing 73 Wendy's restaurants across Florida, New Mexico, South Carolina, Tennessee, and Texas. Known for its commitment to quality and customer satisfaction, WenJAI Restaurant Group takes pride in maintaining high operational standards and delivering an exceptional experience of quality, service, and cleanliness to its customers. The company values commitment, fairness, honesty, loyalty, and respect, fostering a professional and friendly work environment. Its leadership team brings over 450 years of combined experience in the fast-food franchise industry, making WenJAI a respected name among Wendy's franchises. WenJAI continuously aims to remain an industry leader by being an engaged contributor to the communities it serves while promoting staff development and excellent customer service.

The role of a General Manager at Wendy's under WenJAI Restaurant Group is pivotal in ensuring the success and smooth operations of the restaurant. The General Manager acts as the primary source of vision and leadership for the entire staff, including crew members, shift supervisors, and assistant general managers. They play an essential role in motivating the team to exceed customer expectations consistently, maintaining the high standards Wendy's is famous for. This position is responsible for driving the restaurant's business objectives daily, ensuring operational excellence, quality control, and adherence to company policies and guidelines.

The General Manager understands that growth stems equally from focusing on people and financial performance. Leadership is demonstrated by inspiring employees to excel, providing continuous training and development opportunities, and fostering a customer-centric team culture. With responsibility for managing staff operations, the General Manager ensures that every product served meets Wendy’s quality standards and that the restaurant spirit remains vibrant and welcoming. They develop highly productive employees who prioritize customer satisfaction and operate within ethical and legal frameworks.

This position oversees all company policies and procedures, ensures compliance with federal, state, and local laws, and maintains a safe and clean work environment. The General Manager is also entrusted with creating and maintaining a positive workplace atmosphere termed as a “People Excellence” environment, which supports team cohesion and professional growth. Additionally, reasonable accommodations are provided to qualified individuals with disabilities according to ADA standards, reflecting the company’s inclusive work culture.

Working at Wendy's through WenJAI Restaurant Group comes with a competitive benefits package which includes vacation time, paid time off, holidays, medical, dental, and vision insurance, voluntary life insurance, accident insurance, and opportunities for career advancement. The company emphasizes behaviors like teamwork, enthusiasm, attention to detail, and dedication, seeking applicants who embody these traits to uphold and enhance Wendy's brand reputation.

This role is based at the Wendy's location at 14493 Horizon Blvd, Horizon City, TX 79928, and is offered through independent Wendy’s franchise operations, meaning compensation, benefits, and career growth opportunities may vary from company-owned locations. For those seeking a dynamic leadership opportunity in a respected fast-food franchise environment, this General Manager position offers a challenging and rewarding career path.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in restaurant management or a similar leadership role
  • Ability to work flexible hours including nights weekends and holidays
  • Strong leadership and team management skills
  • Good communication skills
  • Ability to handle multiple tasks and make decisions under pressure
  • Commitment to company values and customer service excellence

Job Qualifications

  • Proven leadership experience in restaurant management
  • Strong understanding of operational policies and procedures
  • Excellent communication and interpersonal skills
  • Ability to inspire and develop team members
  • Knowledge of compliance with federal state and local laws
  • Customer service oriented
  • Detail oriented and dedicated to maintaining high standards

Job Duties

  • Manage the operations and staff of a Wendy's restaurant including execution of all company policies procedures programs and systems
  • Ensure achievement of restaurant objectives in all areas while following all company guidelines
  • Ensure compliance with all federal state and local laws and ethical business practices
  • Provide leadership direction training and development to subordinate managers and crew
  • Create and maintain a People Excellence environment
  • Inspire team members to exceed customer expectations consistently
  • Maintain high standards of quality service and cleanliness

Job Criteria

Experience

Mid Level (3-7 years)


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