General Manager

Flynn Group is a dynamic and rapidly expanding franchise operator that entered the Panera Bread system in 2015 by acquiring 47 cafes. Since its inception in the Panera network, Flynn Panera has experienced significant growth, more than tripling in size and securing its position as the second largest Panera franchisee globally. This impressive expansion is fueled by a strategic focus on building new stores and acquiring other franchise operators, showcasing Flynn Group's commitment to excellence and market leadership. Flynn Panera functions as a franchisee of Panera Bread, a brand synonymous with quality bakery-café experiences. The company's operational model is decentralized, ensuring that leadership is localized and closely connected to individual markets for maximum effectiveness. The organizational structure is segmented into geographic areas led by Market Leaders, followed by Area Directors, General Managers, Assistant Managers, and Team Managers, ensuring a comprehensive management hierarchy that supports operational excellence at every level. Flynn Group, founded in 1999 by Greg Flynn, is a powerhouse in the franchise industry. It owns and operates a diversified portfolio of renowned restaurant brands, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The group's mission is clear: to be the premier operator within each brand by upholding core values such as genuinely caring for people, striving for excellence like a champion, and winning together as one. These values are deeply embedded in the Flynn Panera culture, fostering an environment where employees are motivated and engaged.

The role of General Manager at Flynn Panera is a pivotal one within this thriving and fast-paced environment. As a General Manager, you are entrusted with the leadership of a café, ensuring operational success and an exceptional guest experience. This position commands responsibility for supervising up to 60 staff members, orchestrating a team that delivers not only quality food but also outstanding service and welcoming atmosphere. Flynn Panera believes that good food should be both delicious and nutritious, and as a General Manager, you play a key role in embodying this philosophy while serving local communities nationwide. This role is more than management; it is an opportunity to hone leadership skills, influence business growth, and contribute to the community. The General Manager is responsible for driving profitability, maintaining high standards of cleanliness, food quality, and sanitation, and fostering a culture that aligns with Flynn Panera's core values. They must exhibit passion for the restaurant industry and demonstrate capabilities in coaching, counseling, and creating a thriving, profitable environment. Flynn Panera looks for managers with a stable employment history, keen attention to detail, and superior interpersonal skills. Working in a rapidly expanding brand, the General Manager role is an excellent career advancement opportunity with a starting salary of $83,200 per year.

This comprehensive leadership role requires balancing strategic planning, shift management, and daily operational oversight. Successful General Managers demonstrate sustainable long-term success and the ability to maintain a profitable business by directing employees’ performance, ensuring customer satisfaction, managing inventory efficiently, and upholding safety and sanitation standards. They create a positive workplace culture by promoting Flynn Panera’s values and ensuring employees are continuously developed through training and performance feedback. Furthermore, General Managers liaise with Area Directors and Human Resources to manage staffing needs, employee performance, and disciplinary actions when required. This role also demands active involvement in facility management, including routine maintenance and adherence to safety programs, maintaining a secure and welcoming environment for both staff and guests. Flynn Panera offers a supportive work environment with competitive salaries, profit sharing, health benefits, 401(k) plans with company match, paid vacation, sick leave, meal discounts, and numerous opportunities for career development, all contributing to a rewarding employment experience. Join Flynn Panera as a General Manager and be part of a team dedicated to sustainable growth, exceptional service, and making a meaningful difference in communities nationwide.