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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $77,500.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures
Career growth opportunities

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned fast-casual restaurant chain recognized globally for its dedication to serving responsibly sourced, classically cooked, real food that features wholesome ingredients without artificial colors, flavors, or preservatives. With a presence across the United States, Canada, the United Kingdom, France, and Germany, Chipotle distinguishes itself as one of the few restaurant companies of its size to own and operate all locations in North America and Europe. At its core, Chipotle is passionate about cultivating a better world by promoting sustainable business practices, advancing innovations in digital technology, and prioritizing great guest experiences. The company’s commitment to accessibility and quality food, along with a culture that thrives on continuous learning and evolution, positions it as a leader and innovator in the fast-food industry. Chipotle’s mission is to inspire and nurture progress toward healthier, more sustainable food choices, and it proudly fosters a diverse and inclusive work environment where all individuals are treated with respect and empowered to reach their full potential.

The General Manager role at Chipotle offers a dynamic leadership opportunity within a rapidly growing company. As Chipotle continues to grow at an impressive pace, opening nearly a restaurant every day, there is a consistent need for strong leaders to spearhead this expansion with dedication and vision. General Managers at Chipotle lead from the front, managing the entire restaurant operation while shaping teams that deliver exceptional guest experiences. This position requires a commitment to cultivating a vibrant, guest-focused culture while maintaining exceptional standards in operations, food quality, and team development.

The role involves overseeing every aspect of the restaurant’s success, including hiring and nurturing team members, managing schedules, ensuring food safety and cleanliness, executing marketing initiatives, and achieving financial goals such as sales forecasting and profit & loss management. The General Manager serves as the heart of the restaurant, ensuring that every guest interaction exemplifies hospitality and excellence. Candidates for this position will have the unique chance to sharpen their leadership and operational skills, influence the growth of a well-respected brand, and engage with a passionate team committed to the company's core values.

With a focus on leadership development, the role also includes training crew members, shift leaders, and apprentices using Chipotle’s comprehensive training resources. The position is fast-paced, requiring the ability to thrive in a dynamic kitchen and restaurant environment while making real-time decisions that impact both team and guest satisfaction. This is a full-time role with comprehensive benefits and a competitive salary range estimated between $55,000 and $77,500 per year, along with quarterly performance bonuses. The benefits package includes medical, dental, and vision insurance, a 401(k) plan, paid time off, tuition assistance, and much more, supporting both personal well-being and career growth.

Ideal candidates are those with proven restaurant management experience who possess a genuine passion for hospitality and people development. The position demands a friendly, enthusiastic attitude combined with the creativity to engage in community marketing initiatives and drive sales. Physically, the role requires stamina and strength as it involves standing and walking for up to 10 hours a day and lifting up to 50 pounds in a fast-paced environment. Working hours span lunch, dinner, and weekends to provide comprehensive leadership coverage. By joining Chipotle as a General Manager, you will be stepping into a role that is not only challenging and rewarding but also instrumental in shaping the future of fast food toward more sustainable and responsible practices, all while cultivating an inclusive and positive team culture.

Job Requirements

  • Previous restaurant management experience
  • Ability to work lunch, dinner, and weekend shifts
  • Ability to stand and walk for up to 10 hours a day
  • Ability to lift 50lbs / 25kgs
  • Strong communication skills
  • Ability to manage scheduling, P&L, and sales forecasting
  • Commitment to upholding food safety and operational standards

Job Qualifications

  • Previous restaurant management experience
  • Experience in scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Strong leadership and team development skills
  • Friendly and enthusiastic attitude
  • Creative approach to marketing and driving sales
  • Passion for hospitality and guest service

Job Duties

  • Be guest obsessed – uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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