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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $77,500.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures
Career growth opportunities

Job Description

Chipotle Mexican Grill, Inc. is a renowned leader and innovator in the food industry, widely recognized for serving responsibly sourced, classically cooked meals made with real, wholesome ingredients and free from artificial colors, flavors, or preservatives. Established as a fast-casual restaurant chain, Chipotle has distinguished itself by transforming the typical fast-food experience into one that genuinely values quality, sustainability, and hospitality. With locations across the United States, Canada, the United Kingdom, France, and Germany, Chipotle stands out as the only restaurant company of its scale to own and operate all its restaurants in North America and Europe. The company is driven by a mission to cultivate a better world by supporting sustainable agricultural practices and making better food accessible to everyone. Guided by passionate employees committed to providing great guest experiences, Chipotle continuously leads the way in leveraging digital, technology, and sustainable business practices to enhance operational excellence and customer satisfaction.

The role of General Manager at Chipotle offers an exciting opportunity to lead restaurants through a period of rapid growth, with a new location opening almost every day. This full-time position is pivotal in shaping the guest experience, developing high-performing teams, and driving strong business outcomes. As a General Manager, you will take on comprehensive responsibilities ranging from recruitment and training to managing daily operations and ensuring financial performance. The role requires a strong commitment to hospitality, operational excellence, and team leadership. You will be responsible for fostering a winning culture by cultivating talent, promoting top-notch standards of service, and maintaining a clean, guest-ready environment. This leadership position demands a blend of strategic planning and hands-on management, including creating and managing staff schedules, overseeing profit and loss, forecasting sales, and engaging with the community through creative marketing initiatives such as fundraisers.

Not only will you be leading teams, but you will also contribute directly to Chipotle's mission of making better food accessible to everyone. The schedule includes lunch, dinner, and weekend shifts to provide leadership coverage during all operational hours. Physical demands include standing and walking for up to 10 hours a day, lifting up to 50 pounds, and working in a fast-paced kitchen environment with varying temperatures. Successful candidates will possess exceptional communication skills and a genuine enthusiasm for people development.

Compensation for this position offers a base salary ranging from $55,000 to $77,500 annually, supplemented by eligibility for quarterly cash bonuses based on performance. Chipotle promotes a comprehensive benefits package that includes medical, dental, and vision insurance, retirement savings plans, tuition assistance subject to eligibility, paid time off, holiday closures, and numerous opportunities for career growth and performance bonuses. This role is ideal for those passionate about growing their leadership and operational skills within a company dedicated to sustainability and excellent foodservice. If you thrive on leading teams, achieving business success, and upholding a guest-obsessed culture, this General Manager position is crafted for you.

Job Requirements

  • Previous restaurant management experience
  • Ability to stand and walk for 10 hours
  • Ability to lift 50lbs/25kgs
  • Ability to work varied schedules including lunch, dinner, and weekends
  • Strong interpersonal and communication skills
  • Authorized to work in the country
  • Willingness to uphold food safety and operational standards

Job Qualifications

  • Previous restaurant management experience
  • Knowledge of scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Strong communication and leadership skills
  • Ability to train and develop staff
  • Creative approach to marketing and community engagement
  • Passion for hospitality and guest service
  • Enthusiasm for people development and leading others

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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