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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $77,500.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Opportunities for people development bonuses
Tuition Assistance
career growth
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a leading fast-casual restaurant chain known for its mission to cultivate a better world by serving responsibly sourced, classically cooked, real food made with wholesome ingredients free from artificial colors, flavors, or preservatives. Established as a pioneer in the fast-food industry, Chipotle has continuously challenged the conventional norms by emphasizing quality, sustainability, and social responsibility. With locations spanning the United States, Canada, the United Kingdom, France, and Germany, Chipotle stands out as the only restaurant company of its scale that owns and operates all its restaurants in North America and Europe. This unique approach allows Chipotle to maintain stringent quality control and uphold the core values embedded at every level of its operations.

As a people-first, values-driven organization, Chipotle is passionate about delivering an excellent guest experience while leading the way in digital innovation, sustainable business practices, and technology integration. The company's culture promotes inclusivity, equal opportunity, and the professional growth of its employees, making it an employer of choice for those looking to build a rewarding career in the hospitality and food service industry.

The role offered is for a General Manager, a leadership position vital to Chipotle's rapid growth, as the company continues to open nearly a new restaurant every day. The General Manager will be instrumental in building a winning team, developing talent, and driving operational excellence to deliver exceptional customer experiences. This position demands a leader who is guest obsessed, dedicated to maintaining high standards of hospitality and operational performance, and eager to contribute to Chipotle’s mission.

The General Manager will manage all aspects of restaurant operations, including recruitment and hiring, training crew members and shift leaders, managing scheduling, overseeing profit and loss (P&L), sales forecasting, and ensuring compliance with food safety and operational standards. This role requires a hands-on approach to leadership, working lunch, dinner, and weekend shifts to ensure consistent and effective management coverage. The General Manager will also be responsible for maintaining a clean, guest-ready dining environment and ensuring the timely and accurate delivery of both in-store and digital orders.

Chipotle offers a competitive compensation package for this role, with an estimated base pay range of $55,000 to $77,500 per year, supplemented by quarterly cash bonuses tied to performance metrics. The benefits include medical, dental, and vision insurance, a 401(k) retirement savings plan, tuition assistance subject to eligibility, paid time off, holiday closures, and numerous other perks that support employee well-being and career advancement.

Working as a General Manager at Chipotle means immersing yourself in a fast-paced, dynamic environment that involves standing for extended periods, lifting up to 50 pounds, and continuously interacting with both team members and customers. The role exemplifies Chipotle’s philosophy of cultivating a better world by fostering leadership, innovation, and community engagement within the restaurant industry, making it an ideal opportunity for motivated individuals looking to grow their careers in restaurant management and hospitality.

Job Requirements

  • Previous restaurant management experience required including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Ability to stand and walk around the restaurant for 10 hours a day
  • Ability to lift 50lbs/25kgs
  • Willingness to work lunch, dinner, and weekend shifts
  • Strong communication skills
  • Ability to work in a fast-paced kitchen environment
  • Commitment to upholding food safety and compliance standards

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • Genuine enthusiasm for people development and leading others
  • A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle's training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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