Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Plum Market is a well-established and respected food service company known for delivering high-quality, fresh, and artisanal food offerings to a diverse clientele. With a reputation for excellence in both product and customer service, Plum Market provides a unique food experience that blends market-style shopping with culinary expertise. The company operates several locations, including food bars, markets, and specialty food service points that emphasize fresh ingredients, exceptional guest experiences, and community engagement. Their commitment to quality, sustainability, and operational efficiency distinguishes them as a leader in the food service industry.
The role of General Manager at Plum Market Food Service, located within Eppley Airfield, presents an exciting leadership opportunity for a dynamic professional. This full-time, exempt position is responsible for overseeing all aspects of operations at a high-traffic, airport-based food bar location. The General Manager will play a vital role in ensuring operational excellence, delivering an exceptional guest experience, and driving strong financial performance through effective management practices. This position requires a hands-on approach where the individual will be actively involved in daily service execution, staff development, inventory management, and compliance with both airport and company standards.
As the leader of this food bar location, the General Manager will foster a positive work culture that engages team members through coaching, motivation, and accountability, promoting a high level of customer service and operational standards. The role involves managing complex operational elements including scheduling, inventory control, cost management, and safety compliance, all within the unique environment of an airport setting. The individual will also be responsible for ensuring adherence to stringent food safety protocols and airport regulations, maintaining cleanliness and security, and addressing guest feedback promptly and professionally.
This leadership position requires a motivated individual who thrives in fast-paced environments and exhibits passion for food, service, and team culture. The candidate must be adept at handling the nuances of airport operations while delivering a market-leading food service experience. Moreover, the role involves collaboration with leadership and support teams to align operations with company goals and best practices. Success in this role is measured not only by financial results but also by the ability to uphold Plum Market’s values and service standards, making it an integral part of the company's growth and reputation at Eppley Airfield.
The role of General Manager at Plum Market Food Service, located within Eppley Airfield, presents an exciting leadership opportunity for a dynamic professional. This full-time, exempt position is responsible for overseeing all aspects of operations at a high-traffic, airport-based food bar location. The General Manager will play a vital role in ensuring operational excellence, delivering an exceptional guest experience, and driving strong financial performance through effective management practices. This position requires a hands-on approach where the individual will be actively involved in daily service execution, staff development, inventory management, and compliance with both airport and company standards.
As the leader of this food bar location, the General Manager will foster a positive work culture that engages team members through coaching, motivation, and accountability, promoting a high level of customer service and operational standards. The role involves managing complex operational elements including scheduling, inventory control, cost management, and safety compliance, all within the unique environment of an airport setting. The individual will also be responsible for ensuring adherence to stringent food safety protocols and airport regulations, maintaining cleanliness and security, and addressing guest feedback promptly and professionally.
This leadership position requires a motivated individual who thrives in fast-paced environments and exhibits passion for food, service, and team culture. The candidate must be adept at handling the nuances of airport operations while delivering a market-leading food service experience. Moreover, the role involves collaboration with leadership and support teams to align operations with company goals and best practices. Success in this role is measured not only by financial results but also by the ability to uphold Plum Market’s values and service standards, making it an integral part of the company's growth and reputation at Eppley Airfield.
Job Requirements
- Minimum 3-5 years of management experience in food service, retail, or hospitality
- Proven success managing high-volume operations and leading diverse teams
- Excellent communication, problem-solving, and organizational skills
- Knowledge of inventory systems, basic financial reports, and food safety practices
- Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays
- Must be able to pass a background check and obtain airport badging
- Comfortable standing for extended periods and lifting up to 50 lbs
- Experience working in an airport or transportation hub environment
- ServSafe or equivalent certification
- Familiarity with point-of-sale and back-office systems
- Bilingual communication is a plus
Job Qualifications
- Minimum 3-5 years of management experience in food service, retail, or hospitality
- Proven success managing high-volume operations and leading diverse teams
- Excellent communication, problem-solving, and organizational skills
- Knowledge of inventory systems, basic financial reports, and food safety practices
- Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays
- Must be able to pass a background check and obtain airport badging
- Comfortable standing for extended periods and lifting up to 50 lbs
- Experience working in an airport or transportation hub environment
- ServSafe or equivalent certification
- Familiarity with point-of-sale and back-office systems
- Bilingual communication is a plus
Job Duties
- Oversee daily operations of the food bar, ensuring smooth, efficient, and guest-focused service
- Lead, coach, and develop a high-performing team through training, motivation, and accountability
- Ensure compliance with all airport regulations and food safety standards
- Maintain accurate inventory, control costs, and monitor product rotation and stocking procedures
- Schedule and manage Team Member shifts to ensure optimal coverage and labor efficiency
- Resolve guest concerns and feedback in a timely and professional manner
- Monitor financial performance and drive results through attention to margin, labor, and waste reduction
- Partner with leadership and support teams to meet operational goals and implement best practices
- Maintain cleanliness, safety, and security standards throughout the location
- Represent Plum Market values and service standards to guests, vendors, and airport partners
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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