General Manager

Drury Hotels is a renowned hospitality company recognized for its exceptional service, and commitment to creating memorable guest experiences. With multiple locations across the United States, including the property located at 5505 Mills Civic Parkway - West Des Moines, Iowa, Drury Hotels combines a dynamic work environment with a strong focus on employee well-being and professional growth. The company prides itself on fostering a culture where team members feel valued, appreciated, and empowered to thrive both personally and professionally. Recognized among Newsweek’s America’s Greatest Workplaces for 2025, Drury Hotels stands out not only for its award-winning guest service but also for its unwavering dedication to its team members through comprehensive benefits, career advancement opportunities, and a supportive work atmosphere. This commitment results in over 200 internal promotions annually, reflecting the company’s investment in its people.

The General Manager position at Drury Hotels in West Des Moines is a pivotal leadership role within the hotel’s operations team. This full-time role offers competitive compensation along with a semi-annual bonus based on hotel and company performance, rewarding contributions to the hotel's success. As General Manager, you will spearhead all hotel departments, ensuring that every guest receives outstanding service that meets and exceeds expectations. You will play a key role in recruiting, training, and mentoring team members, facilitating their career growth and development within the company. Your leadership will be critical in driving business metrics such as quality, service standards, profitability, and fostering a positive team environment.

In addition to operational oversight, you will collaborate on the formulation of the annual operating budget and work diligently to surpass established financial goals. As a hands-on leader, you will champion quality assurance best practices and promote continuous improvement by addressing challenges proactively and applying strategic critical thinking skills. This role requires a passion for hospitality, a commitment to outstanding guest experiences, and the ability to inspire and lead a diverse team. Joining Drury Hotels means becoming part of an award-winning company that not only values service excellence but also prioritizes the well-being and success of its team members through flexible scheduling, paid time off, health benefits, a company-matched 401(k), hotel discounts, and a variety of incentive programs. If you are ready to grow your career in a supportive and rewarding environment where your efforts truly matter, Drury Hotels invites you to rise, shine, and work happy in this exciting leadership opportunity.