
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
competitive base salary
20% bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
Sweetgreen swag
Career development opportunities
Collaborative team environment
Job Description
Sweetgreen is a nationally recognized fast-casual restaurant brand committed to fostering healthier communities by connecting people to real, fresh food. Founded in 2007, Sweetgreen has revolutionized traditional fast food by emphasizing local, organic, and sustainable ingredients, working closely with farmers and local producers across the country. Known for its vibrant culture and dedication to quality, Sweetgreen not only serves delicious and nutritious meals but also focuses on creating meaningful relationships with the communities it serves. As the brand continues to expand, Sweetgreen is dedicated to cultivating a workplace environment that values diversity, inclusion, and professional development. Employees are empowered to grow personally and professionally within the company, which prioritizes team collaboration and alignment with core values. Sweetgreen offers equal employment opportunities to all candidates and employees regardless of gender, race, age, or any protected status, reinforcing its commitment to fairness and respect in the workplace.
The role of Head Coach (General Manager) at Sweetgreen is an exciting leadership position designed for individuals looking to spearhead the operations of their store while driving business growth and fostering positive team dynamics. This role operates within the New York Metro area, including the states of New York, Connecticut, New Jersey, and Pennsylvania. Applicants applying for this position will be considered for multiple locations within this region, providing a flexible opportunity to lead in a variety of communities. As a Head Coach, you are not only responsible for the strategic and operational success of the store but also act as a key mentor and motivator for your team members. The role requires balancing people management, operational excellence, and financial performance to create an environment that maximizes employee engagement and customer satisfaction. Utilizing data-driven insights, you will ensure that all aspects of store management — from food quality and safety standards to guest experience and cost controls — meet or exceed Sweetgreen's high standards. This position offers a competitive base salary coupled with a 20% bonus potential, reflecting the importance of the role in contributing to the company’s overall success. Additionally, Sweetgreen provides comprehensive benefits including medical, dental, and vision plans, paid vacation and wellness time, 401(k) programs, paid family leave, and unique perks such as complimentary greens and branded merchandise. The Head Coach role also offers a clear path for career advancement within Sweetgreen’s leadership pipeline, encouraging continuous professional and personal growth for the committed individual.
The role of Head Coach (General Manager) at Sweetgreen is an exciting leadership position designed for individuals looking to spearhead the operations of their store while driving business growth and fostering positive team dynamics. This role operates within the New York Metro area, including the states of New York, Connecticut, New Jersey, and Pennsylvania. Applicants applying for this position will be considered for multiple locations within this region, providing a flexible opportunity to lead in a variety of communities. As a Head Coach, you are not only responsible for the strategic and operational success of the store but also act as a key mentor and motivator for your team members. The role requires balancing people management, operational excellence, and financial performance to create an environment that maximizes employee engagement and customer satisfaction. Utilizing data-driven insights, you will ensure that all aspects of store management — from food quality and safety standards to guest experience and cost controls — meet or exceed Sweetgreen's high standards. This position offers a competitive base salary coupled with a 20% bonus potential, reflecting the importance of the role in contributing to the company’s overall success. Additionally, Sweetgreen provides comprehensive benefits including medical, dental, and vision plans, paid vacation and wellness time, 401(k) programs, paid family leave, and unique perks such as complimentary greens and branded merchandise. The Head Coach role also offers a clear path for career advancement within Sweetgreen’s leadership pipeline, encouraging continuous professional and personal growth for the committed individual.
Job Requirements
- Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
- 3+ years in food service with at least 2 years in hands-on management
- experience hiring, developing, training, and motivating team members
- skilled in planning, managing, and forecasting financials, labor, and inventory
- hands-on experience managing and optimizing processes in a fast-paced environment
- proven ability to lead and mentor teams collaboratively
Job Qualifications
- Experience in high-volume, fast-paced restaurants
- hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- tech-savvy and comfortable using digital tools for operations, reporting, and team communication
- strong financial acumen managing budgets, labor, and profit and loss effectively
- proven experience hiring, coaching, and developing high-performing teams
- exceptional adaptability and problem-solving skills in fast-paced, dynamic environments
- data-driven mindset with a curiosity to identify and implement operational improvements
- commitment to operational excellence, hospitality, and team engagement
- experience in fast-casual or retail operations is a plus
Job Duties
- Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
- ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
- maintain high standards for food safety, cleanliness, and equipment maintenance while resolving facility, supply, and food quality issues and prioritizing team safety
- deliver clean, hospitable, and brand-aligned customer experiences by acting on guest metrics and making data-informed business decisions
- drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals
- operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
- perform all essential functions outlined in the Assistant Coach role including those from Shift Leader, Kitchen Lead, and Team Member roles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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