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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. is a pioneer in the fast-casual dining industry dedicated to cultivating a better world by serving responsibly sourced, classically cooked, real food made with wholesome ingredients free from artificial colors, flavors, or preservatives. Founded with the vision of transforming the fast-food experience, Chipotle is committed to excellence not only in the quality of food it serves but also in the way it engages with communities and supports sustainable farming practices. Operating restaurants across the United States, Canada, the United Kingdom, France, and Germany, Chipotle is unique among its peers as it owns and operates all its restaurants across North America and Europe, reflecting a deep commitment to maintaining quality control and delivering an outstanding guest experience. The company is well-known for its innovation in digital platforms, technology, and sustainable business practices, continually pushing the boundaries in the food service industry. Chipotle’s mission centers around making better food accessible to everyone, and its emphasis on community, culture, and responsibility marks it as a leader and innovator. The restaurant environment is fast-paced but welcoming, where every employee is valued and empowered to contribute positively to the company’s growth and culture.

The role of General Manager at Chipotle is both challenging and rewarding, designed for leaders who are passionate about hospitality and excellence. As a General Manager, you will be at the forefront of driving the Chipotle experience, ensuring each guest receives food served fast but without compromise on quality or service. This leadership position requires overseeing all aspects of the restaurant’s operations, including recruitment, hiring, training, and developing team members, as well as maintaining a culture of excellence, safety, and guest satisfaction. You will be responsible for managing P&L, sales forecasting, scheduling, and ensuring compliance with food safety and operational standards. The ideal candidate possesses strong people development skills, creativity in marketing and community engagement, and a passion for fostering an energetic and guest-obsessed environment. This role is integral to Chipotle’s growth, with restaurants opening nearly every day, making it a prime opportunity for career advancement and growth within the company. Benefits include comprehensive medical, dental, and vision insurance, retirement savings plans, quarterly bonuses, opportunities for tuition assistance and people development bonuses, paid time off, and holiday closures. If you thrive in dynamic, fast-paced settings and are eager to lead teams toward success while cultivating a better world, this position offers a fulfilling and career-building path.

Job Requirements

  • Previous restaurant management experience required
  • Ability to stand and walk around restaurant for 10 hours a day
  • Ability to lift up to 50lbs
  • Ability to work varied schedules including lunch, dinner, and weekends
  • Strong communication skills
  • Guest obsessed passion for hospitality
  • Enthusiasm for team development
  • Ability to maintain operational standards and compliance
  • Physical capability to work in fast-paced kitchen environment

Job Qualifications

  • Previous restaurant management experience
  • Proven ability in scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Strong leadership skills and a passion for people development
  • Creative approach to marketing and driving sales
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent
  • Familiarity with digital order management systems

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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