General Manager

Chipotle Mexican Grill, Inc. is a globally recognized leader in the fast-casual dining sector, known for its commitment to cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients. Since its inception, Chipotle has revolutionized the fast-food industry by rejecting the typical fast-food experience and focusing on high-quality food without artificial colors, flavors, or preservatives. With restaurants operating in the United States, Canada, the United Kingdom, France, and Germany, Chipotle uniquely stands out as the only restaurant company of its size owning and operating all its locations across North America and Europe. This leadership and innovative spirit extend not only to its food but also to digital advancements, sustainable business practices, and creating accessible dining experiences for all.

The role of General Manager at Chipotle is a leadership position designed for individuals passionate about building teams, growing businesses, and delivering outstanding guest experiences. This position plays a crucial role in managing day-to-day restaurant operations while fostering a culture that embodies the company's mission to cultivate a better world. As a General Manager, you will be directly responsible for hiring, training, and developing staff, ensuring operational excellence, and driving financial performance through effective sales forecasting, P&L management, and marketing initiatives. Chipotle is rapidly expanding, opening nearly a new restaurant daily, so this role offers significant opportunities for career growth and leadership development within a fast-paced and dynamic environment.

General Managers are expected to uphold top-notch hospitality and service standards while ensuring speed, accuracy, and a positive guest experience throughout all interactions. You will manage the full employee lifecycle, including recruitment, hiring, performance management, and training programs that utilize Chipotle's proprietary tools and resources. Additionally, you will oversee the execution of digital orders, maintain food safety and compliance requirements, and guarantee that the restaurant environment is always guest-ready with high cleanliness standards.

This role also demands a hands-on approach to leadership, as you will work alongside your team during lunch, dinner, and weekend shifts to provide consistent leadership across all operational hours. You will also spearhead community engagement and marketing efforts, including fundraisers and localized promotions, to both support and grow your restaurant's customer base.

The position requires physical stamina, including standing and walking for long periods, lifting up to 50 pounds, and working in a fast-paced kitchen environment with varying temperatures. Excellent communication skills are essential as you interact closely with team members and guests to ensure exceptional service. Chipotle is committed to creating an inclusive workplace that values diversity and equal opportunity, encouraging candidates of all backgrounds to apply. The company also provides reasonable accommodations for applicants with disabilities.

This full-time position offers competitive benefits including medical, dental, and vision insurance, a retirement savings plan, a quarterly bonus program, opportunities for people development bonuses, tuition assistance (subject to eligibility), paid time off, and holiday closures. Joining Chipotle as a General Manager means becoming part of a people-first company dedicated to personal growth, community impact, and delivering a better fast-food dining experience for guests worldwide.