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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
career growth
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. is a leading fast-casual restaurant chain known for its commitment to serving responsibly sourced, classically cooked, real food made with wholesome ingredients free from artificial colors, flavors, or preservatives. Established as a pioneer in the food industry, Chipotle operates restaurants across North America and Europe including the United States, Canada, the United Kingdom, France, and Germany. Unlike many restaurant companies, Chipotle owns and operates all its locations, allowing it to maintain high standards of quality, food safety, and operational excellence. The company is dedicated to cultivating a better world by advancing sustainable business practices, innovating through digital technology, and making healthier, better food accessible to everyone. Chipotle's mission goes beyond fast food; it aims to reshape the future of farming and food through responsible sourcing and community involvement while fostering an inclusive workplace where all individuals have the opportunity to thrive.

The role of General Manager at Chipotle is a highly dynamic and leadership-driven position that offers individuals the chance to grow alongside a rapidly expanding brand. As a General Manager, you will be at the forefront of building a strong team culture, ensuring operational efficiency, and delivering an exceptional guest experience. This role requires a passionate leader who is guest-obsessed, enthusiastic about people development, and committed to exceeding standards of hospitality and food safety. General Managers are responsible for the full lifespan of their restaurant’s operations – from recruitment, hiring, training, and managing staff, to accountability for financial performance including P&L control and sales forecasting. You will lead a team that delivers speed, accuracy, and warmth in every customer interaction, maintain a guest-ready environment, and uphold all compliance and safety standards. This position offers the unique opportunity to sharpen leadership and operational skills in a fast-paced kitchen and customer-service environment, while being part of a values-driven company that prioritizes inclusion, respect, and professional growth. The role requires a flexible schedule, including lunch, dinner, and weekend shifts, to provide leadership during all hours of operation. If you are excited by the idea of managing and growing a business while contributing to a higher purpose, Chipotle’s General Manager opportunity is an ideal fit.

Job Requirements

  • Previous restaurant management experience
  • Ability to work a flexible schedule including lunch, dinner, and weekends
  • Capability to stand and walk around the restaurant for 10 hours a day
  • Ability to lift 50lbs/25kgs
  • Strong communication skills
  • Commitment to food safety and compliance standards
  • Passion for guest service and team leadership

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Genuine enthusiasm for people development and leading others
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle's training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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