General Manager

Athens, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $43,800.00 - $65,500.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

401(k)

Employee Discounts

Career development opportunities

safe work environment

Equal opportunity employer

Job Description

This employment opportunity is offered by a restaurant that prides itself on operating a 100% scratch kitchen, which means that every dish served is made from fresh, high-quality ingredients prepared on-site. This establishment is known for its commitment to delivering an exceptional dining experience that emphasizes food quality, customer service, and a welcoming atmosphere. The company fosters a team-driven culture where every member is encouraged to contribute to excellence in food preparation and guest satisfaction. The restaurant operates with a focus on high-volume, full-service dining, catering to a diverse clientele seeking both classic and innovative menu offerings crafted daily by skilled culinary professionals. Their dedication to quality is reflected not only in the food served but also in the overall guest service and restaurant ambiance.

The position available is for a Restaurant General Manager who plays a pivotal role in the operation's success. This role involves overseeing the flawless execution of daily restaurant operations, ensuring that every detail from food preparation to customer interaction surpasses guest expectations consistently. The General Manager is responsible for providing leadership, coaching, and training for the team, covering all aspects including food quality, service standards, safety, sanitation, and adherence to company policies. This role is also critical in managing the financial performance of the restaurant, requiring the General Manager to closely monitor inventory, cost controls, staffing, and sales growth initiatives. Working in partnership with other management personnel, the General Manager helps develop and implement operational plans that improve efficiency and profitability while maintaining the highest standards of hospitality.

This position requires a hands-on leader who can manage multiple priorities in a fast-paced environment, effectively communicate with guests, staff, and vendors, and foster a professional, non-hostile, harassment-free workplace. The General Manager will also be involved in community engagement activities, leveraging catering services to build sales and enhance the restaurant's reputation within the local market. The role demands strong organizational skills, the ability to respond promptly to guest feedback, and a commitment to maintaining cleanliness and safety in all areas of the facility. The job also demands physical activity including bending, lifting, and standing for extended periods. Overall, this role is integral to driving the restaurant's success by blending operational excellence, financial management, and exceptional guest service in a dynamic and supportive environment.

Job Requirements

High school diploma or general equivalency diploma (GED)
Minimum of three years of high volume full-service restaurant management experience
Exceptional leadership and motivational skills
Ability to attract, train, develop and retain team members
Strong guest service focus for exceptional dining experience
Ability to achieve financial goals including sales growth and cost management
Ability to sit or stand for extended periods
Ability to lift at least 50 pounds
Ability to talk and hear and use hands repetitively
Ability to bend, kneel, crouch, climb ladders and step stools
Dexterity for handling food and dishes

Job Qualifications

High school diploma or GED
Some college preferred
Minimum of three years of high volume full-service restaurant management experience
Exceptional leadership and motivational skills
Ability to attract, train, develop and retain top team members
Strong guest service focus with ability to provide exceptional dining experiences
Ability to define, measure and achieve financial goals including sales growth, guest count increases, staffing efficiency, and cost management

Job Duties

Ensure flawless execution of every detail, every shift, by every team member to exceed guest expectations
Provide direction, coaching, training and development for team members including food quality, service standards, safety and sanitation, and company policies and procedures
Ensure all food, beverage and service standards, policies and procedures are adhered to
Partner with the GM to ensure financial performance of the restaurant
Ensure consistent execution of all systems, standards, inventory and cost controls
Partner with the GM to create and implement plans that result in improved financial performance
Partner with GM to plan, execute and follow up on new company initiatives
Utilize catering team to inspire community involvement and build sales
Ensure team members and manager schedules support positive restaurant performance
Interview and assist in final selection of all team members maintaining appropriate staffing levels
Partner with GM to verify all daily administration is carried out according to policy and standards
Proactively organize and plan work anticipating changing business needs
Communicate effectively with guests, team members, management, owners, and vendors
Respond promptly to guest feedback and ensure positive guest recovery
Ensure cleanliness of exterior and interior facilities and sufficient supply levels
Follow safety procedures and standards when operating equipment
Provide a safe, professional, non-hostile, harassment-free work environment
Handle multiple priorities, work under stress and exercise good judgment