Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401(k) plan with employer match
Paid Time Off
free meals while working
Restaurant leadership training program

Job Description

Wendy's is one of the leading fast-food restaurant chains in the United States and worldwide. Known for its fresh, made-to-order hamburgers, Wendy's prides itself on quality, value, and customer service. As a fast-casual dining establishment, Wendy's offers a diverse menu including salads, chicken sandwiches, baked potatoes, and Frosty desserts, catering to a wide range of customers. With thousands of locations, many independently owned and operated franchises uphold the brand's commitment to a great guest experience and community involvement. This particular position is based at the Wendy's location at 3750 E. Broad St., Mansfield, TX 76063, a neighborhood restaurant that serves the local community with a focus on friendly service and maintaining high operational standards.

The General Manager role at Wendy's is a critical leadership position responsible for overseeing all aspects of operations and people management within the restaurant. The General Manager ensures the creation and sustainment of a fun, inviting work environment by embodying Wendy's core values every day. This leadership role requires managing a team to drive customer service excellence, employee training and development, sales growth, and profitability. The manager leads by example to cultivate a culture of consistency and accountability, ensuring operational goals are met or exceeded.

In addition to team leadership, the General Manager is responsible for managing the restaurant's profit and loss statement (P&L), controlling costs, and achieving designated profit targets. This involves identifying areas for revenue growth, enhancing customer service, and improving operational processes to maximize efficiency. The General Manager oversees all aspects of daily operations, from staffing and scheduling to inventory management and adherence to food safety regulations.

Wendy's places a high priority on offering comprehensive benefits and career growth opportunities. They provide medical, vision, and dental insurance alongside a 401(k) plan with employer match, paid time off, and complimentary meals during shifts. New managers receive access to an industry-leading restaurant leadership training program designed to build essential skills and leadership capabilities. Wendy's is committed to internal career progression, offering a pipeline for managers to advance within the company. This role is ideal for individuals passionate about developing teams, delivering exceptional customer experiences, and driving profitable restaurant operations in a dynamic, fast-paced environment.

This opportunity is offered through a franchised independent Wendy's location. As such, compensation, benefits, and career development programs may vary slightly from company-owned restaurants. Wendy's values diversity and equal opportunity, welcoming applicants inclusive of all races, religions, nationalities, genders, and LGBTQ+ communities. Reasonable accommodations are provided to support the successful performance of essential job functions for people with disabilities. With an ongoing need for talented General Managers, Wendy's supports its leaders with resources and training to thrive and grow in their roles.

Job Requirements

  • minimum of three years of experience leading people
  • demonstrated ability to lead and manage operations in a fast-paced environment
  • flexible work availability
  • a commitment to promoting proper procedures and a culture of food safety

Job Qualifications

  • minimum of three years of experience leading people
  • demonstrated ability to manage operations in a fast-paced environment
  • strong leadership skills with a focus on team development and accountability
  • excellent communication and interpersonal skills
  • knowledge of profit and loss management
  • commitment to food safety and regulatory compliance
  • flexible work availability

Job Duties

  • oversee all restaurant operations and manage the entire team
  • create a positive and fun work environment that embodies Wendy's core values
  • drive customer service excellence and ensure consistent performance across the restaurant
  • manage sales growth and profitability by monitoring the P&L and controlling costs
  • lead employee training programs to develop skills and foster professional growth
  • maintain compliance with food safety standards and promote proper procedures
  • identify opportunities for revenue and process improvements to enhance overall restaurant efficiency

Job Criteria

Experience

Mid Level (3-7 years)


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