Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Flexible
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Benefits

Salary
Flexible pay options
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Health savings account
401k
Employee assistance program
Career growth opportunities

Job Description

WoodSpring Suites in Augusta Riverwatch, GA, is a leading extended-stay hotel known for offering comfort and convenience to travelers and long-term guests. Part of a reputable hospitality brand, WoodSpring Suites focuses on providing affordable, high-quality accommodations with a home-like atmosphere. The property caters primarily to business travelers, relocating families, and individuals seeking extended lodging through its clean, comfortable rooms and well-maintained facilities. The Augusta Riverwatch location is strategically situated to serve guests accessing nearby corporate offices, hospitals, and recreational areas, making it an essential hospitality hub in the region. This commitment to guest satisfaction sets the stage for a work environment that values professionalism, customer service, and operational excellence.

The Hotel General Manager role at WoodSpring Suites Augusta Riverwatch is an exciting opportunity for a dynamic, hands-on leader passionate about hospitality and hotel operations. This position requires a leader who is adaptable, energetic, and goal-oriented with a proven track record of successfully managing hotel properties. The role is full-time and offers a competitive salary range of $60,000 to $70,000, complemented by bonus opportunities based on performance. The ideal candidate will bring expertise in overseeing daily operations, fostering a high-performing team, delivering exceptional guest experiences, and ensuring compliance with brand standards.

As the Hotel General Manager, you will recruit, train, and motivate a dedicated team of 6 to 12 staff members, providing hands-on leadership and support. Maintaining exceptional guest services is paramount by keeping the hotel "Guest Ready"—upholding high cleanliness standards and promptly resolving guest concerns. You will handle guest reviews to preserve the hotel's positive reputation and effectively manage budgets, labor, occupancy, and profit-and-loss statements to optimize operational success.

This leadership role also includes networking within the local community and neighboring businesses to promote the property, building valuable relationships that drive sales and marketing initiatives. Flexibility is important as you will assist with housekeeping tasks and cover shifts when necessary to ensure continuous operation. Additionally, you will implement and monitor emergency procedures to protect guests and staff, embodying the company’s commitment to safety.

WoodSpring Suites values employee well-being by offering medical, dental, and vision benefits, paid time off, health savings accounts (HSA), and 401k options for full-time staff, along with an Employee Assistance Program to support personal and professional challenges. Career advancement opportunities exist for committed and dedicated employees, emphasizing the company’s investment in growth and development. This opportunity is ideal for a results-driven, proactive manager ready to lead WoodSpring Suites Augusta Riverwatch to new heights in customer service and operational excellence.

Job Requirements

  • High school diploma or equivalent
  • One or more years of experience as a hotel general manager
  • Valid driver’s license
  • Proficient computer skills
  • Ability to perform physically demanding tasks including kneeling squatting sitting standing bending and twisting for long periods
  • Ability to lift push and pull up to 20lbs regularly occasionally up to 50lbs
  • Strong organizational and communication skills
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • Valid driver’s license
  • One or more years of experience as a hotel general manager
  • Proficient computer skills
  • Excellent organizational time management and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive and aggressive in solving problems
  • Strong leadership and team development skills
  • Excellent verbal and written communication skills

Job Duties

  • Recruit train and motivate a dedicated team of 6-12 staff members
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
  • Manage and address guest reviews to maintain review standards
  • Follow brand guidelines meet operational deadlines manage budgets control labor occupancy and P&L's to facilitate successful hotel operations
  • Network within the local community to promote the property and build strong relationships with competitive properties local organizations and key clients
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • Cover employee shifts as needed to ensure operational continuity
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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