
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
bonus potential
Free Meals
College Assistance
Education Rewards
Company Chaplain
Life insurance
short term disability
long term disability
Direct Deposit
Referral Bonus
Tenure Recognition
Holiday pay
Opportunity for advancement
sick pay
uniforms
vacation
Company match 401K
Job Description
Wendy's is a globally recognized fast-food restaurant chain, famed for its fresh, high-quality food and friendly customer service. With a rich history dating back to 1969, Wendy's has established itself as a leader in the quick-service restaurant industry, offering a diverse menu that appeals to a wide range of customers. The company prides itself on maintaining a respectful and positive work environment where employees feel valued and empowered to succeed. Wendy's places a strong emphasis on employee development, providing opportunities for career growth and advancement within the company. At Wendy's, the people are considered the greatest asset, and this philosophy is reflected in their supportive workplace culture and commitment to fostering an inclusive, diverse environment.
This particular job opportunity is with Manna Inc., a Wendy's franchise operator based in Louisville, KY. Manna Inc. operates 165 Wendy's restaurants and is driven by values of honesty, integrity, and strong communication. As a minority-owned company, Manna is dedicated to diversity and inclusion initiatives, ensuring a welcoming work atmosphere for all employees. The company focuses on coaching and professional development helping staff advance from hourly positions to management roles, reflecting a strong internal growth culture. Working with Manna means being part of a passionate team that cares deeply for its guests — both internal team members and customers alike — with ongoing support and training to help you thrive.
The General Manager (GM) role at Wendy’s is a high-responsibility position that offers an exciting opportunity to run a multi-million dollar business. The GM is the cornerstone of restaurant success, overseeing daily operations, financial performance, staffing, and guest satisfaction while upholding the brand’s quality and service standards. This role requires someone who can lead by example, creating a motivating and family-friendly atmosphere in the restaurant. GMs are directly accountable for driving sales, managing budgets, and controlling operational costs, while ensuring all company policies and procedures are followed meticulously.
This role is tailored for individuals with a minimum of two years management experience in restaurant or hospitality settings, preferably within fast-casual or quick-service restaurants. Successful candidates demonstrate strong leadership ability to build, develop, and inspire teams, handle customer service challenges, apply sound financial acumen, and communicate effectively across all levels. Flexibility, organizational skills, attention to detail, and the ability to thrive in a fast-paced environment are essential characteristics to succeed. The role involves both indoor and outdoor tasks, demanding physical stamina including standing for extended periods, lifting up to 50 pounds, and performing repetitive motions repeatedly.
Wendy’s, through Manna Inc., offers competitive pay and an extensive benefits package designed to support the personal and professional wellbeing of its managers. The company values stability, work-life balance, and employee recognition, reflected in perks like medical, dental, and vision coverage, bonus potential, college assistance programs, paid holidays, vacation, and a matched 401k plan. Additionally, managers benefit from free meals during shifts, sick pay, and ongoing educational rewards. The company also promotes safety with personal protective equipment and safe workplace practices. By choosing to grow your career as a Wendy's General Manager, you invest in a rewarding leadership journey with a well-established and respected quick-service restaurant franchise focused on quality, community involvement, and people-centric management.
This particular job opportunity is with Manna Inc., a Wendy's franchise operator based in Louisville, KY. Manna Inc. operates 165 Wendy's restaurants and is driven by values of honesty, integrity, and strong communication. As a minority-owned company, Manna is dedicated to diversity and inclusion initiatives, ensuring a welcoming work atmosphere for all employees. The company focuses on coaching and professional development helping staff advance from hourly positions to management roles, reflecting a strong internal growth culture. Working with Manna means being part of a passionate team that cares deeply for its guests — both internal team members and customers alike — with ongoing support and training to help you thrive.
The General Manager (GM) role at Wendy’s is a high-responsibility position that offers an exciting opportunity to run a multi-million dollar business. The GM is the cornerstone of restaurant success, overseeing daily operations, financial performance, staffing, and guest satisfaction while upholding the brand’s quality and service standards. This role requires someone who can lead by example, creating a motivating and family-friendly atmosphere in the restaurant. GMs are directly accountable for driving sales, managing budgets, and controlling operational costs, while ensuring all company policies and procedures are followed meticulously.
This role is tailored for individuals with a minimum of two years management experience in restaurant or hospitality settings, preferably within fast-casual or quick-service restaurants. Successful candidates demonstrate strong leadership ability to build, develop, and inspire teams, handle customer service challenges, apply sound financial acumen, and communicate effectively across all levels. Flexibility, organizational skills, attention to detail, and the ability to thrive in a fast-paced environment are essential characteristics to succeed. The role involves both indoor and outdoor tasks, demanding physical stamina including standing for extended periods, lifting up to 50 pounds, and performing repetitive motions repeatedly.
Wendy’s, through Manna Inc., offers competitive pay and an extensive benefits package designed to support the personal and professional wellbeing of its managers. The company values stability, work-life balance, and employee recognition, reflected in perks like medical, dental, and vision coverage, bonus potential, college assistance programs, paid holidays, vacation, and a matched 401k plan. Additionally, managers benefit from free meals during shifts, sick pay, and ongoing educational rewards. The company also promotes safety with personal protective equipment and safe workplace practices. By choosing to grow your career as a Wendy's General Manager, you invest in a rewarding leadership journey with a well-established and respected quick-service restaurant franchise focused on quality, community involvement, and people-centric management.
Job Requirements
- ability to stand for extended periods
- ability to perform repetitive motions with hands and arms
- frequent bending, stooping, squatting, stretching, twisting, and reaching
- capability to walk stairs and use step ladder
- occasional sitting and active listening
- ability to lift and carry up to 50 pounds regularly with assistance as needed
- ability to move quickly in kitchen
- compliance with food safety and sanitation regulations
- flexible scheduling including nights, weekends, holidays
- ability to work in loud, fast-paced environment
- ability to work in varying temperature zones including hot and cold areas
- exposure to heat, noise, and cleaning chemicals
- use of personal protective equipment
- adaptability to indoor and outdoor environments
- awareness of potential hazards such as hot surfaces, sharp objects, wet floors
Job Qualifications
- at least 2 years of management experience in restaurant or hospitality industry
- experience in fast-casual or quick-service restaurants preferred
- proven leadership and team development skills
- strong customer service and complaint resolution abilities
- financial management experience including budgeting and cost control
- excellent verbal and written communication skills
- adept problem-solving and organizational skills
- attention to detail particularly in food quality and safety
Job Duties
- manage day-to-day restaurant operations
- deliver exceptional guest service
- maintain high food quality standards
- lead and develop the team
- drive sales and achieve financial goals
- control costs and manage budgets
- ensure compliance with company policies and health and safety standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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