General Manager

Five Guys is a well-established fast-casual restaurant chain renowned for its commitment to quality and exceptional customer service. Founded by the Murrell family, the company has grown substantially while maintaining its roots as a family business focused on doing things the right way for the right reasons. Five Guys operates more than a thousand locations across North America, and the company is continuing to expand, offering significant career growth opportunities within the industry. Known for its hand-prepared burgers and fresh-cut fries, Five Guys is passionate about providing an outstanding customer experience and fostering a positive, energetic work environment for its employees. This is not just a place to work but a place to grow and be part of a team that values integrity, humility, and excellence.

This position offers a competitive starting salary ranging between $60,000 and $70,000 annually, with additional eligibility for performance-based bonus rewards. It is a full-time opportunity with real work-life balance, as most locations operate from 11:00 am to 10:00 pm, and there are no drive-thru services involved, allowing a calmer, more manageable pace. Employees enjoy comprehensive, customizable benefits including medical, dental, vision, and even pet insurance, alongside a 401(k) plan with company match. The company also supports employee well-being through programs such as the Employee Assistance Program and the Employee Relief Fund, which is supported by both owners and employees. General Managers (GMs) and Assistant Managers receive up to 12 weeks of paid Family Bonding Leave, available immediately upon hire based on tenure, reflecting the company’s commitment to work-life balance and family support.

The role itself is designed for a professional passionate about leadership within the restaurant industry. Candidates must have at least two years of leadership experience with responsibility for financial outcomes. The primary focus is on creating a great workplace atmosphere for the team, delivering exceptional customer service, and maintaining high standards of food quality and safety. The company culture emphasizes core convictions such as remaining humble, exceeding expectations, always doing the right thing, and leading by example. Each team member contributes to a collaborative environment where honesty, energy, motivation, and fun are highly valued.

Five Guys promises a dynamic workplace where employees can expect a genuine bonus plan based on food safety, financial success, and customer experience, with regular performance evaluations conducted through biweekly secret shops. Every employee present during those times is eligible for bonuses, incentivizing teamwork and excellence. Being part of Five Guys means joining a diverse, inclusive, and supportive company that is an equal opportunity employer. The company values diversity, does not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and actively promotes increased representation of underrepresented groups. This role is suitable for those looking to grow their career with a reputable, fast-growing restaurant brand that emphasizes quality, leadership development, and a positive workplace culture.