Job Overview
Employment Type
Full-time
Compensation
Salary
Range $100,000.00 - $115,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
work/life resources
Retirement Savings Plans
Paid Time Off
Parental leave
Disability Coverage
Job Description
LifeWorks Restaurant Group, an independently operated division of Aramark, specializes in delivering customized dining and amenity solutions that elevate the overall client experience. Known for their innovative approach, LifeWorks focuses on creating unique, sensory food service experiences that not only satisfy but also enhance company culture. With a commitment to transparency and partnership, the LifeWorks team collaborates closely with clients from the initial stages of space design through to the marketing and delivery of the final branded product. This approach ensures that each client relationship is nurtured and that services are tailored to meet specific needs and expectations. By leveraging creativity and operational expertise, LifeWorks continues to establish itself as a leader in customized dining solutions within the hospitality sector.
The role of General Manager at LifeWorks is a pivotal leadership position responsible for overseeing all dining operations within a client account generating $2 million to $15 million or more in annual revenue. This full-time, salaried position offers a competitive compensation range of $100,000 to $115,000, reflecting the significance and scope of the role. The General Manager will drive operational performance, manage financial outcomes, and ensure the delivery of exceptional food service that aligns with client goals and customer satisfaction standards. Critical to success in this role is a combination of strong leadership, financial acumen, and a genuine passion for hospitality. The General Manager will direct daily food service operations while focusing on building and developing high-performing teams and maintaining strong client relationships.
Key aspects of the role include ensuring consistent quality, food safety, and service excellence. The manager will identify opportunities to enhance operational efficiency and contribute to business growth. Partnering with Finance, the General Manager manages budgets and designs strategies to optimize financial performance. Compliance with all local, state, and federal regulations, as well as internal standards of operation—such as safety protocols and the company’s Business Conduct Policy—is paramount. The role involves hands-on management while fostering a culture of accountability, customer focus, and continuous improvement. This leadership position demands savvy interpersonal skills to effectively communicate with clients, senior management, and support staff and the ability to interpret and implement contractual obligations to drive service quality and operational success. Ultimately, the General Manager plays a crucial role in creating memorable dining experiences, elevating client satisfaction, and supporting LifeWorks’ mission of transforming spaces into experiential destinations.
The role of General Manager at LifeWorks is a pivotal leadership position responsible for overseeing all dining operations within a client account generating $2 million to $15 million or more in annual revenue. This full-time, salaried position offers a competitive compensation range of $100,000 to $115,000, reflecting the significance and scope of the role. The General Manager will drive operational performance, manage financial outcomes, and ensure the delivery of exceptional food service that aligns with client goals and customer satisfaction standards. Critical to success in this role is a combination of strong leadership, financial acumen, and a genuine passion for hospitality. The General Manager will direct daily food service operations while focusing on building and developing high-performing teams and maintaining strong client relationships.
Key aspects of the role include ensuring consistent quality, food safety, and service excellence. The manager will identify opportunities to enhance operational efficiency and contribute to business growth. Partnering with Finance, the General Manager manages budgets and designs strategies to optimize financial performance. Compliance with all local, state, and federal regulations, as well as internal standards of operation—such as safety protocols and the company’s Business Conduct Policy—is paramount. The role involves hands-on management while fostering a culture of accountability, customer focus, and continuous improvement. This leadership position demands savvy interpersonal skills to effectively communicate with clients, senior management, and support staff and the ability to interpret and implement contractual obligations to drive service quality and operational success. Ultimately, the General Manager plays a crucial role in creating memorable dining experiences, elevating client satisfaction, and supporting LifeWorks’ mission of transforming spaces into experiential destinations.
Job Requirements
- Bachelor's degree preferred
- Experience in service industry, contract services, or hospitality
- Leadership ability managing teams
- Budget management experience
- Strong communication skills
- Ability to interpret and implement contracts
- Commitment to safety and compliance
- Physical capability for lifting, bending, pushing, pulling, standing for extended periods
- Willingness to wear uniforms and use personal protective equipment (PPE)
Job Qualifications
- Bachelor's degree preferred in Food Service, Hospitality, Facilities, or Business Management
- Strong focus on client and customer services, entrepreneurship, and business growth
- Excellent interpersonal and communication skills with clients, senior management, and staff
- Proficiency in reading, understanding, and applying contractual requirements to operational contexts
- Meaningful experience in service industry, contract services, or hospitality environment
- Proven leadership experience in managing through other managers
- Experience in creating and managing departmental budgets, financial controls, and analysis
- Skilled in developing product sales strategies and implementing operational programs and initiatives
Job Duties
- Lead a team providing operational expertise and hands-on management of contracted services
- Manage client and community relationships, continuously assessing operations and developing plans to enhance service and satisfaction
- Build, develop, and lead a management team and staff aligned with organizational goals
- Recommend and implement methods and resources for service improvement and business growth based on operational needs and contractual obligations
- Collaborate with Finance to manage budgets and design strategies to optimize financial performance and productivity
- Ensure compliance with all local, state, and federal regulations, maintaining necessary records and reports
- Enforce adherence to Aramark's operational standards, including safety standards and the Business Conduct Policy
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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