General Manager

Schostak Family Restaurants is a well-established restaurant management company known for its dedication to quality service, innovative leadership, and commitment to its core values and vision. With a strong presence in the hospitality industry, Schostak Family Restaurants emphasizes a culture of growth, integrity, and community involvement. The company manages a range of restaurant brands and prides itself on fostering teamwork and operational excellence to deliver exceptional dining experiences to its guests. Known for its strategic approach and customer-focused mindset, Schostak Family Restaurants invests in the professional development of its leaders and team members to maintain high standards and achieve sustainable success in a competitive market.

The role of General Manager at Schostak Family Restaurants is pivotal in driving both the operational and financial success of the restaurant. Reporting directly to the Area Director, the General Manager leads managerial and hourly team members to uphold company standards and deliver an outstanding guest experience. This full-time position requires a dynamic leader who can manage diverse responsibilities ranging from staff recruitment and training to inventory control and compliance with safety standards. The General Manager not only ensures efficient restaurant operations but also fosters a positive workplace culture aligned with the company’s core purpose and mission. Key to this role is the ability to handle high-pressure situations, implement strategic initiatives, and maintain optimal service quality.

Candidates for this position should bring proven leadership experience, ideally with a prior role as an Assistant General Manager or General Manager in a similar organizational setting. Completion of Apple II Management training is a must, along with a strong track record of meeting business goals collaboratively with supervisors. The General Manager is expected to manage the daily operational flow, develop managers and team members through ongoing performance assessments, and ensure adherence to company policies and local regulations. This includes overseeing financial controls, safety, and security programs, and actively participating in community engagement to promote the restaurant’s presence.

Beyond managerial duties, the General Manager acts as a role model within the restaurant, championing the company’s vision and cultivating an environment where guest satisfaction is paramount. With a focus on continuous improvement and professional development, the General Manager helps shape the restaurant’s culture by demonstrating accountability, discipline, and a guest-obsessed mindset. The position demands strong problem-solving skills, the ability to multi-task, and adaptability in the face of a rapidly changing service environment.

This role is highly interactive and requires excellent communication skills, both verbal and written, to effectively lead a team and maintain clear lines of communication with management, staff, and guests. The work environment can be fast-paced and physically demanding, requiring the General Manager to be on their feet for most of the shift, occasionally lifting up to 50 pounds and managing physical tasks associated with kitchen and service areas. Travel between locations may be necessary as part of the role’s responsibilities.

Overall, the General Manager position at Schostak Family Restaurants offers an enriching career path for individuals eager to lead in the hospitality industry. It provides a platform to implement innovative management practices, inspire a dedicated team, and contribute significantly to the success and reputation of a respected restaurant brand. The company values dedicated leadership that aligns with its roadmap and core values, ensuring that each guest receives exceptional service and that team members have opportunities to thrive and grow within the organization.